Operations Manager – Registration & Content Operations

We’re Hiring: Operations Manager – Registration & Content Operations

Location: Riyadh, Saudi ArabiaEmployment: Full-time, fixed-term until end of April 2027Seniority: Senior ManagerWe are looking for an experienced Operations Manager to lead Registration and Content Operations for a major project in Riyadh.This role will oversee the registration platform and onboarding team, stakeholder training, newsletters and communications, as well as the operational processes required to keep website and mobile application content accurate and up to date.Key ResponsibilitiesManage the day-to-day operation of the registration system, including workflows, user roles, data quality and issue escalationBuild, lead and manage the registration onboarding team, including workflows, scripts, SLAs and capacity planningDeliver system training, user guides and refresher sessions for stakeholdersManage stakeholder requests through a structured intake, tracking and escalation processPrepare, schedule and dispatch newsletters and stakeholder communicationsManage website and mobile application content requests from intake through approval and publicationAdminister back-end CMS operations, publishing, access control and content quality checksEstablish content governance, approval levels, turnaround times and quality standardsCoordinate with web, mobile, design and technical teams on releases and urgent updatesProduce operational dashboards and reports covering registration volumes, turnaround times, backlog, adoption and data qualityMaintain SOPs, process documentation, risk logs and issue trackersSupport live-event registration readiness and post-event data and content handoverRequirementsMinimum 10 years of experience in operations, registration, event technology or digital operationsStrong management and team leadership experienceProven experience managing registration or CRM systemsHands-on experience with website CMS platforms and content workflowsExperience managing newsletters and communication dispatchStrong background in stakeholder training, reporting and dashboard developmentExperience supporting large-scale events in Saudi Arabia or the GCCStrong process design, workflow management and service-level management skillsWorking knowledge of data privacy and access-control principlesBachelor’s degree in Business, Operations, Information Systems or a related fieldFluent in Arabic and English, spoken and writtenCurrently based in Saudi Arabia with valid permission to work in the KingdomExperience with government or semi-government entities is an advantageIf you have strong experience across registration operations, digital platforms, content management and stakeholder coordination, we would be interested in hearing from you.Please apply or share your CV through the relevant application channel.#Hiring #OperationsManager #RiyadhJobs #SaudiArabiaJobs #EventOperations #RegistrationManagement #ContentOperations #DigitalOperations #CMS #Events