Operations Manager- Sea & Air Freight

· Operations Management: Establish and implement SOPs, delegate tasks effectively, prioritize urgent jobs, and ensure smooth daily operations.· Problem Solving & Compliance: Provide expert solutions for customs clearance delays, documentation issues, shipment handling, and other operational challenges.· Cost & Profitability Management: Optimize freight costs, routing, and resources while identifying cost-saving opportunities without compromising service quality.· Supplier & Performance Management: Manage supplier relationships, conduct regular performance reviews, analyze operational and financial data, and provide management with timely performance updates.· Have knowledge of all freight modes, including FCL, LCL, RORO, breakbulk, project cargo, etc.· Be familiar with all processes related to import, export, transit, and multimodal transport.· Have a strong understanding of port procedures.· Demonstrate expertise in reaching difficult destinations using various transport modes.· Understand the handling requirements of different cargo types, including temperature-controlled, high-value, and oversized cargo.· Be knowledgeable about all types of clearance applicable in the GCC and other regions.· Have awareness of free zone formalities.

Requirements

· Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.· 7+ years of experience in logistics, freight forwarding, transportation, or operations management, with proven team leadership experience.· Strong knowledge of shipping, transportation, customs clearance, documentation, and logistics operations.· Proven ability to manage teams, set KPIs, improve operational performance, and implement SOPs.· Strong skills in cost control, budgeting, supplier management, and identifying cost-saving opportunities.· Excellent problem-solving, decision-making, communication, and negotiation skills.· Ability to analyze operational and financial data, prepare reports, and provide recommendations to management.· Experience managing transporters, shipping lines, suppliers, and logistics service providers.· Good knowledge of MS Office, especially Excel, and experience using logistics/ERP systems.· UAE logistics experience and knowledge of local customs and transportation procedures will be an advantage.· Proficiency in Microsoft Office Suite.· Valid driving license.Experience:· Sea & Air Freight Operations: 7 years (Required)