Operations Manager - Securities Operations

Moomoo Singapore is a holistic wealth-tech platform building an intelligent investing ecosystem across its digital platform, physical experience stores and investor education community. Through the moomoo app, it provides everyday investors and professional clients with access to global markets, diverse investment products, advanced trading tools and AI-powered insights. Since launching in March 2021, Moomoo Singapore has evolved beyond an investing platform into a popular financial literacy resource and full-spectrum wealth platform, supporting investors from their first trade to managing sophisticated portfolios. It surpassed two million customers in Singapore in June 2026, with users spanning retail investors to private wealth and institutional clients. Moomoo Financial Singapore Pte. Ltd. is a subsidiary of Nasdaq-listed Futu Holdings Limited (Nasdaq: FUTU). The firm is regulated by the Monetary Authority of Singapore and holds a Capital Markets Services Licence (CMS101000) and Major Payment Institution Licence (PS20200617). It also has exempt financial adviser status and is authorised to provide Digital Payment Token services. Moomoo Trustee (Singapore) Pte. Ltd. is a licensed trust company, while Moomoo Singapore is a DP Clearing Member, SGX-ST Trading Member, and SGX-DT Trading and Clearing Member of Singapore Exchange. Operations Manager - Securities OperationsResponsibilitiesTrade Settlement & Processing - Oversight & GovernanceReview and manage the end-to-end trade settlement process across all asset classes (equities, fixed income, derivatives, funds), ensuring timely, accurate, and risk-controlled executionAct as the escalation point for complex settlement failures, high-value discrepancies, and systemic issuesManage relationships with brokers, custodians, clearing houses, and counterparties, negotiating service improvements and resolving escalated mattersPerform the daily reconciliation for trades, positions across internal systems and external custodians/depositories, ensuring completeness and accuracyReview the resolution of significant discrepancies and breaks; establish root cause analysis processes to prevent recurrencePropose and implement governance structures to track unresolved items, ensure timely escalation, and provide management visibility on operational risk exposureAsset Servicing - Operation ManagementEnsure the accurate processing of all corporate action events including dividends, interest payments, stock splits, mergers, rights issues, and tender offersTimely Review and approve notifications, election, and processing of corporate action events with zero tolerance for missed deadlinesPerform the reconciliation of corporate action entitlements with custodians and fund accountants, implementing exception-based reportingManage and streamline asset transfer processes, ensuring transactions are completed within stipulated timeframes and client expectationsServe as the senior point of contact for internal and external stakeholders on complex operational inquiries and escalationsDocumentation, Reporting & ComplianceEstablish and maintain a comprehensive documentation framework for all transactions, processes, and operational proceduresEnsure robust adherence to internal controls, policies, and standard operating procedures Full compliance with all regulatory requirements and internal policies; act as the operational liaison for regulatory changes impacting settlement and operationsLead or support internal and external audit engagements, ensuring timely provision of documentation, addressing findings, and implementing remediation plansOwn the production and delivery of regulatory and management reports, providing insightful commentary and recommendations to senior leadershipLead or contribute to business continuity planning, disaster recovery exercises, and operational resilience initiativesSystem & Process Management - Transformation & InnovationPerform and review daily operations across clearing and settlement systems, ensuring system stability, data integrity, and timely processingIdentify, prioritize, and lead process improvement and optimization initiatives to enhance operational efficiency, reduce risk, and lower costDrive and own new product launches, system implementations, and platform migrations from an operations perspective, including UAT coordination and sign-offChampion the adoption of AI Agents, RPA, and workplace automation tools to transform operational workflows, reduce manual intervention, and improve scalability RequirementsEducationBachelor's degree in finance, Accounting, Financial Engineering, Business Administration, or a related fieldExperience, Skills and KnowledgeMinimum 5 years of progressive experience in securities operations, trade settlements, or financial operationsProven experience managing operations across equity, fixed income, and/or derivatives asset classesStrong knowledge of the full trade lifecycle, settlement cycles (T+1, T+2), clearing processes, and market infrastructure (e.g., SWIFT, CCASS, DTC, Euroclear, CSD connectivity)Deep expertise in Asset Servicing functions - corporate actions processing, asset transfer processing, income collection, etcComprehensive understanding of financial markets, instruments, and regulatory frameworks (e.g, MAS guidelines, rules and regulations, SGX rules and regulations and other relevant local regulations)Experience managing relationships with custodians, clearing houses, brokers, and external service providers Soft SkillsStrong Analytical thinking with the ability to execute the actionable plansSuperior communication and stakeholder management skills across all levelsStrong attention to detail and accuracy, with robust analytical and problem-solving skillsAbility to manage multiple priorities under pressure and meet tight deadlinesProven ability to drive change and influence cross-functional teamsPreferred QualificationsExperience with operational resilience frameworks and business continuity planningExposure to multi-product, multi-market, multi-currency operations environmentsDeep knowledge of fintech solutions in post-trade processing and settlement innovationHands-on experience leading AI Agent, RPA, and automation initiatives in an operations environment Please note that only short-listed candidates will be contacted.BenefitsWorking at Moomoo, you will get Be a part of the world's leading digital brokerage firm where growth and career development opportunities are endlessEnjoy a competitive total compensation package that truly values your skills and contributionsComprehensive insurance coverage for employees and dependents to provide you a peace of mind Fun loving and diverse work environment that hosts various team-bonding programs and company events Business casual work attire everydayAnd Much More!: Discover even more perks and benefits as we take you through the hiring process!