Operations Officer

Company Description Aether Education is an education consulting and mentorship organization focused on helping students excel in an AI-driven world. The team provides end-to-end support, including admissions consulting, academic tutoring, STEAM/AI literacy, test preparation, and career planning. With over 15 years of experience and a strong track record of placing students into Ivy League, Oxbridge, and other top-tier universities, Aether combines proven strategy with personalized guidance. Its holistic approach integrates academic support, skills development, and internships to prepare learners for future careers in technology, innovation, and beyond.Role Description The Operations Officer is a full-time, on-site role based in Hong Kong, responsible for overseeing daily operations to ensure smooth delivery of Aether Education’s programs and services. This role includes coordinating schedules, managing resource allocation, and supporting student-facing teams to maintain high service standards. The Operations Officer will monitor operational performance, assist with budgeting and financial tracking, and prepare reports for leadership. Additional responsibilities include improving processes, managing relationships with external partners, and ensuring compliance with internal policies and local regulations.Qualifications Candidates should possess strong Operations Management and Analytical Skills to oversee workflows, optimize processes, and interpret performance data.Candidates should possess excellent Communication and Interpersonal Skills to collaborate with colleagues, engage with families and students, and manage external partners.Candidates should possess foundational Finance skills to support budgeting, cost control, and basic financial reporting.Relevant experience in education, consulting, or service-oriented organizations is beneficial.Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are preferred.Bachelor’s degree in Business, Education Management, Finance, or a related field is advantageous.Proficiency in productivity tools (e.g., spreadsheets, project management software) and comfort working in a data-informed environment are desirable.Fluency in English is required; proficiency in Cantonese or Mandarin is an asset.