Operations Strategy & Planning Officer

Job Responsibilities:Responsible in supporting the planning, analysis, and implementation of operational strategies by preparing management reports, coordinating cross-functional initiatives, and assisting in decision-making. The role also reviews and improves operational policies and processes to ensure regulatory compliance, enhance efficiency, and achieve organizational objectives. Planning and review operation rules with cross-functional (team/dept.) communication Projects implement to improve process of the systems To support BU to fulfill customers’ request and service Carry out other duties as and when assigned Maintain reports related to not only internal / Head office and external regulations needs Generates Covered Transaction Reports / handles the compliance testing and ensures they are submitted to the AML Officer on a daily, quarterly, and annual basis Job Qualifications: Bachelor's degree in Business Administration, Management, Industrial Engineering, Finance, Economics, or a related field Preferably with 5-8 years of experience in operations, strategic planning, business analysis, or project management Preferably someone who can speak and understand MandarinStrong analytical, critical thinking, and problem-solving skills Proficient in Microsoft Office applications, particularly Excel and PowerPoint Experience in data analysis, report preparation, and presentation development Knowledge of process improvement methodologies and operational planning is an advantage Excellent communication, coordination, and interpersonal skills Strong organizational and time management skills with the ability to manage multiple priorities Ability to work collaboratively with cross-functional teams and stakeholders High level of integrity, attention to detail, and professionalism Willingness to learn, adapt to change, and support continuous improvement initiative