Operations Supervisor

Company Description APOGEE is an internationally recognized aviation services provider, known for delivering comprehensive flight support in the CIS region and beyond, including urgent flight permissions. European and American operators trust APOGEE with end-to-end coordination, from flight permissions to premium passenger services, relying on the expertise of dispatchers and on-ground supervisors. While the former Soviet Union territory remains a core specialization, APOGEE’s operations are strong across Europe, the Middle East, Asia, and Africa. The company offers global coverage, arranging services for flights at virtually any location worldwide. APOGEE is committed to making international aviation operations seamless and accessible for its clients.Role Description The Operations Supervisor is a full-time, on-site role based in Dubai, United Arab Emirates. This role oversees day-to-day ground and flight operations, ensuring that services are delivered efficiently, safely, and in line with client expectations and regulatory requirements. Responsibilities include supervising operational staff, coordinating with dispatchers and on-ground teams, monitoring flight support activities, and resolving operational issues in real time. The Operations Supervisor will review and optimize processes, manage resource allocation, and maintain accurate operational records and reports. The role also involves regular communication with internal teams, external partners, and clients to ensure smooth coordination and high service standards.Qualifications Strong supervisory skills, with experience leading and mentoring operational teams.Hands-on expertise in operations and operations management within aviation or a related field.Solid analytical skills to assess operational performance, identify issues, and implement improvements.Clear and professional communication skills for effective collaboration with clients, partners, and internal stakeholders.Prior experience in flight support, ground handling, or dispatch operations is highly beneficial.Ability to work in a fast-paced, time-sensitive environment and make sound decisions under pressure.Proficiency with standard office software and operational management tools; familiarity with aviation systems is an advantage.Relevant diploma or degree in aviation management, business administration, or a related discipline preferred.Fluency in English required; additional languages are a plus.