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Operations Support Administrative

JCDecaux Middle East · Dubai, United Arab Emirates

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Principal Accountabilities: The Administrator will support various business processes of the operations department related to its activities. Reporting to the Lead OPS Manager and in collaboration with Supervisory staff, s/he will be working with the team of approx. 30 technical employees to facilitate needs of internal (logistics, production, HR, finance and accounting, client servicing etc.) and external stakeholders (mainly – printing houses).Duties and responsibilities:Artwork Production & Print works CoordinationTo work closely with the inhouse artwork production team and oversee the printing workflow.Prepare Purchase Orders to printing contractors.Consolidation of documents upon goods receipt (quotations, delivery notes, purchase orders, invoices)Compiling of monthly reports on the printing works expenditures (PO statement) to the finance departmentCoordinate the shipment of artwork samples to clients and agencies.Maintain work orders, proofs of posting, and the posting database.Warehouse ManagementTo support warehousing with entry of data into ERP software (SAP) and to back up the logistics manager.Goods movements SAP.Generate stock reportsRaise POs for non-printing requirements as required.Co-ordinate and process truck hire requests for operational requirements.Inventory Management Manage advertising inventory management system (ODEX)Generate Build Status, Inventory, and Electricity Consumption reports.Update inventory specifications and asset information whenever required.Reporting & AdministrationTo prepare and maintain operational and departmental reports:Generate monthly printing expenditure reports and share analysis with Production team and Lead operations manager.HR reports including mobile bill consumption, carpool, and public transport.Weekly and monthly operational reports for management.Monitor team leaves applications.Manage the issue tracking system and operational requests by logging stakeholder queries, assigning them to the right owners, monitoring resolution, keeping requesters updated.Database & Permit ManagementTo maintain operational databases and permit records:DA access passes and related documentation.Vehicle passes, parking permits, and related records.Staff employment visas monitoringMaterial passes and equipment permit records.Ensure all records are accurate and up to date.Request renewals to PRO, HR, Pass OfficerHR & Employee CoordinationTo support HR administration and employee coordination:Act as the Coordinator between HR and the Operations team.Maintain physical and digital employee records.Coordinate warehouse staff activities and HR events.Monitor employee documentation and administrative requirements.Office & Warehouse AdministrationTo manage general office and warehouse administration:Procure office stationery and pantry supplies.Manage petty cash and maintain related records.Coordinate warehouse maintenance activities.Support general administrative functions within the department.Process Improvement & Digital SystemsTo support continuous improvement of operational systems:Maintain operational systems, databases, and dashboards.Support digital process improvements and workflow automation initiatives.Assist with data management to improve operational efficiency.Qualification and skills:Degree in Business AdministrationMinimum 2 years of local working experience Excellent written and oral communication skillsExcellent computer skills, sound knowledge of ExcelExperienced in SAP (procurement and logistics modules) - mandatoryFamiliar with databasesUnderstanding of stock managementGood clerical and administrative skillsHonesty and reliabilityUnderstanding of confidentiality related mattersAdvantage will be given to candidates with administrative experience in operations, production facilities, printing houses, or out-of-home media. SAP logistics and procurement experience is essential for this role, while a valid driving licence and private vehicle are highly preferred due to the Al Qusais Industrial Area 5 location and limited public transport access.