Operations Support Specialist

Job Title: Operations Support SpecialistEmployment Type: On-Site | Hourly | Non-ExemptOverview:Servi-Tek is seeking a Timekeeping Specialist to support employees across our janitorial sites. This field-based role focuses on employee training, timekeeping systems, safety, and compliance.The successful candidate will spend approximately 80% of the workday visiting assigned sites and working directly with employees, with the remaining 20% dedicated to office-based responsibilities.Key Responsibilities:Train employees on company timekeeping standards and proceduresAssist employees with EPAY/iSolved, including tablet setup, system updates, troubleshooting, and facial-recognition profile setupConduct routine site visits to support employees and maintain compliance and service-quality standardsConduct weekly employee safety trainingSupport the Compliance Manager with the Scalefusion applicationDeliver and replace employee tablets and chargers as neededEnsure updated Labor Law and Safety Data Sheet (SDS) posters are displayed in janitor roomsConduct monthly janitor-room inspections and confirm that current job cards and required materials are availableMaintain inspection standards for equipment, systems, and processes in accordance with safety and industry regulationsParticipate in the employee recognition program and provide recommendations when appropriateAttend and actively participate in weekly team meetingsMaintain accurate training, inspection, and site-visit records in Servi-TrakPerform other related duties as assignedQualifications:2–3 years of experience in employee training, workforce compliance, or a related functionExperience working in a janitorial or facilities-services environment is preferredComfortable using technology, particularly Apple products such as iPads, Pages, and NumbersStrong verbal and written communication skillsAbility to communicate effectively with employees at all levelsOrganized, dependable, and able to carry out specific action plansComfortable working independently and traveling regularly between assigned sitesHigh school diploma or equivalent required; college degree preferredValid driver’s license and proof of insurabilityWork Schedule & SetupSplit Shift (Monday–Friday):• 9:00 AM – 1:00 PM• 4:00 PM – 8:00 PMSaturdays: Required at least once per month (a few hours).Work Setup: On-site, traveling daily to multiple job sites across Honolulu, Pearl City, and Waikiki to train employees on timekeeping requirements.Compensation & BenefitsAuto Allowance: $750/monthParking Allowance: $65/monthEquipment & Training: ProvidedSick Leave: 40 hours/year (accrued)Holiday Pay: Thanksgiving, Christmas, and New Year’s Day