Operations Team Lead

DESIGNATION : Operations Team LeadCOMPANY : FOR CAREER141 EXECUTIVE SEARCH - www.career141.comPACKAGE : Attractive Monthly Remuneration + Yearly BonusWORK : OnsiteCareer141 is a well-established professional Executive Search firm with over 20 plus years of excellence in the recruitment / executive search industry and is in the verge of expanding its business and team to service is growing local and overseas clientele. Our firm is renowned for its extensive Junior, Mid, Senior and C-level networking and specialized in fulfilling the talent pipeline of blue-chip conglomerates and global multinational corporations.Summary:The Team Lead Operations is a key role responsible for leading and managing a team to ensure efficient and effective operational processes. This position involves overseeing day-to-day activities, setting goals, and ensuring the team's performance aligns with organizational objectives.

Responsibilities

1.Team Management:· Lead, mentor, and guide a team to ensure smooth operations and adherence to protocols.· Foster a positive and productive work environment, encouraging collaboration and teamwork.· Conduct regular team meetings to communicate goals, updates, and expectations.2.Operational Oversight:· Supervise and monitor daily operations to maintain quality standards and efficiency.· Identify areas for improvement and implement strategies to optimize processes.· Ensure compliance with company policies, procedures, and regulations.3.Performance Evaluation:· Evaluate team performance regularly, providing constructive feedback and coaching.· Set clear performance objectives and KPIs, tracking progress and addressing any issues promptly.· Recognize and reward exceptional performance to motivate the team.4.Communication and Collaboration:· Liaise with other departments to ensure seamless coordination and alignment of operations.· Communicate effectively with stakeholders, addressing concerns and facilitating resolutions.· Act as a point of contact for escalations and resolve conflicts within the team.5.Reporting and Analysis:· Prepare reports on team performance, operational metrics, and key trends.· Analyze data to identify patterns, trends, and areas for improvement.· Use insights to make informed decisions and implement operational enhancements.

Requirements

Bachelor's degree in Business Administration, Management, or a related field.Minimum of three years of experience in a supervisory or team lead role, preferably in operations.Strong leadership and interpersonal skills with the ability to motivate and inspire a team.