Oracle Fusion Service cloud Principal consultant /Solution architect

Role : Oracle Fusion Service cloud Principal consultant fulltime role location : Richardson Texas/Raliegh NC /Hartford CT /Raliegh NC /Indianapolis IN /remote with some travel in major milestones⦁ Demonstration of strategic mindset for delivering impactful, client-aligned projects⦁ Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring⦁ Problem-solving expertise and ability to steer project economics and delivery⦁ Strong relationship with mid and senior level client stakeholders⦁ Strong leadership abilities to foster team performance and growth⦁ Commitment to cultivating a culture of learning and innovationRequired Skill and Experience

• Experience in Oracle Engagement Cloud (Service).
• Experience in Oracle Service Cloud.
• Experience in Oracle CX Cloud, including Fusion Service Cloud, Digital Customer Service, and related technologies.
• Experience in architecture/design/detailing of processes and problem definition.
• Knowledge and experience implementing Service Request Management, Knowledge Management, Digital Customer Service, Omnichannel features, with Fusion Service Cloud.
• Understanding of business processes related to customer service, service entitlements/coverages, RMA and depot repair.
• Experience in Oracle Analytics Cloud (OAC) - reporting.
• Familiar with Application and Page Composer, Groovy Scripting, Redwood UX and Visual Builder, data migration, reporting and analytics.
• Knowledge of AI Agents and Web Services based integration.
• Experience in requirements gathering and solution design.
• Experience with Oracle Cloud solution configuration, development, and deployment.
• Experience collaborating with cross-functional teams including developers, analysts, and project managers.
• Experience delivering high-quality solutions.
• Experience guiding teams on project processes and deliverables.
• Experience leading Oracle CX Cloud managed services engagements.
• Experience serving as a solution lead for Oracle CX Cloud implementations.Preferred Skill and Experience
• Experience with Oracle Subscription Management Cloud.
• Knowledge of Oracle Order Management Cloud.
• Experience with Oracle Inventory Cloud.
• Experience with Foundational Agile Kanban.
• Experience in greenfield implementations and working on projects with Agile methodology.
• Good analytical and communication skills.
• Ability to build strong business partner interactions with client stakeholders.Additional Required Qualifications
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.