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Oracle Fusion Service Delivery Lead / Manager || 10+ Years || Saudi Arabia (Only local)

Cognitud · Riyadh, Saudi Arabia

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If this requirement matches to your skill set then please share me your updated resume directly Email id: pawan@cognitud.inAbout the jobDomain: IT Services & Consulting Position: Oracle Fusion Service Delivery Lead / Manager Experience: 10+ Years Location: Riyadh, Saudi Arabia Your TeamYou are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade. Required Skills & ExperienceOracle Fusion Functional KnowledgeStrong understanding of Oracle Fusion Finance modules:General Ledger (GL)Accounts Payable (AP)Accounts Receivable (AR)Fixed Assets (FA)Cash Management (CM)ProjectsTax ManagementWorking knowledge of Oracle Cloud ecosystem:Oracle Integration Cloud (OIC)Oracle Cloud Infrastructure (OCI)ARCSPCMCSEPMAHCSAFCSReporting (OTBI, BI Publisher, FRS)Responsibilities:Manage day-to-day operations of Oracle Fusion support services, ensuring timely resolution of incidents, requests, and problems.Monitor service performance, ticket backlogs, and SLA adherence across assigned support teams.Coordinate with functional and technical teams to ensure efficient delivery and issue resolution.Support governance activities, operational reporting, and escalation management while driving team productivity and service quality Qualifications: MBA / B.Tech / Any Graduation