Partner Success Account Lead

About Our ClientOur client is building an ecosystem of technology, innovation, and intelligent solutions designed to solve real business challenges and create meaningful value across industries and markets.As our partner ecosystem continues to grow, we are looking for a Partner Success Account Lead to ensure that our partners are not only successfully onboarded, but also fully enabled to understand, position, and grow with our client's solutions.This role will play a critical part in transforming signed partnerships into active, productive, and commercially successful relationships.THE OPPORTUNITYAs a Partner Success Account Lead, you will take ownership of partner relationships once the initial commercial engagement and partnership agreement have been completed by our Sales team.Your responsibility will be to ensure that every assigned partner understands our client's value proposition, knows how our solutions can create value for their customers, and is actively identifying and developing new business opportunities.This is not a traditional direct sales-closing role. Instead, you will sit at the intersection of Partner Management, Channel Sales, Account Management, Partner Enablement, and Commercial Growth.You will work closely with partners to build strong account plans, review pipelines, identify growth opportunities, address underperformance, and ultimately ensure that our partner ecosystem generates measurable business impact and revenue for our client.What You'll DoOwn Strategic Partner RelationshipsBecome the primary relationship owner for assigned partners following the initial sales and contracting stageBuild trusted relationships across commercial, technical, operational, and leadership stakeholdersDevelop a strong understanding of each partner's business, customer base, market presence, and growth potentialMaintain structured engagement plans and regular partner reviewsEnable Partners for SuccessLead the successful onboarding and activation of newly signed partnersEnsure partners clearly understand our client's products, solutions, use cases, value propositions, and differentiatorsEquip partners with the knowledge and resources needed to confidently introduce our clients' solutions to their customers/ partners/ integratorsIdentify enablement gaps and coordinate appropriate training, product, technical, or commercial supportDrive Partner-Generated OpportunitiesWork with partners to identify opportunities across their existing and prospective customer baseMonitor partner-generated leads, opportunities, pipeline development, and commercial progressConduct regular pipeline reviews and follow up on inactive, delayed, or underdeveloped opportunitiesHelp partners identify where our client's solutions can solve customer challenges or create new business valueBring in the right Sales, Solutions, Product, or Technical teams when deeper support is requiredManage Partner PerformanceTrack the commercial performance and productivity of assigned partnersAssess whether partners are generating sufficient leads, opportunities, and revenueIdentify partners that are underperforming or becoming inactiveUnderstand the root causes behind low engagement or limited business generationDevelop improvement plans that increase partner activity, capability, pipeline, and revenue contributionBuild Structured Account PlansDevelop partner account plans covering commercial objectives, pipeline, growth priorities, market opportunities, and key actionsEstablish measurable objectives with partnersConduct structured business reviews to assess progress, challenges, and opportunitiesMaintain visibility of partner forecasts and expected revenue contributionProvide regular updates to our client's leadership on partner performance and strategic opportunitiesCollaborate Across Our Clients EcosystemWork closely with Sales during the handover of newly signed partnershipsPartner with Solution Architects and technical teams to support customer opportunitiesCollaborate with Marketing on partner campaigns and market-development activitiesCapture partner and market feedback and share insights with internal Product and leadership teamsEnsure partners receive consistent, responsive, and high-quality experience across our clientWhat Success Looks LikeSuccess in this role means that our clients' partners are not simply signed agreements - they are active, capable, commercially engaged, and consistently create business opportunities.Partners clearly understand our client's value proposition and solutionsNewly signed partners become activated and productive quicklyPartners consistently introduce our client to relevant customer opportunitiesPartner-generated pipeline continues to growStrong partners increase their revenue contribution over timeUnderperforming partners are identified early and actively developedPartner relationships are managed through structured account planning and business reviewsOur client has clear visibility in partner pipeline, performance, forecasts, and growth potentialPartners see our client as a strategic technology partner rather than simply another vendorKey performance measures may include partner-generated revenue, partner-sourced pipeline, qualified opportunities, partner activation, engagement levels, conversion rates, forecast accuracy, and partner growth.Who We're Looking ForWe are looking for someone who understands how successful technology companies build, manage, and grow partner ecosystems.You may currently be working in areas such as:Channel SalesPartner Account ManagementPartner SuccessChannel Account ManagementAlliances ManagementPartner DevelopmentIndirect SalesStrategic Partner ManagementTechnology Account ManagementYou should be commercially minded, structured, relationship-driven, and comfortable holding partners accountable for results while also helping them become more successful.RequirementsIdeal CandidateStrong experience in partner management, channel sales, alliances, partner success, or account management within the technology sectorExperience working within a mature enterprise technology partner or channel ecosystemA strong understanding of indirect sales and partner-led go-to-market modelsExperience managing resellers, system integrators, technology partners, consulting partners, or strategic alliancesProven experience managing partner pipeline, account plans, business reviews, forecasts, and revenue performanceStrong commercial acumen and an understanding of how partnerships translate into pipeline and revenueThe ability to identify underperformance and develop structured improvement plansExcellent stakeholder-management skills across executive, commercial, and technical audiencesStrong presentation, communication, influencing, and relationship-building skillsThe ability to operate comfortably in a fast-moving and entrepreneurial environmentA proactive and accountable mindset with a strong focus on measurable outcomesExperience within organizations such as Oracle, SAP, Microsoft, Salesforce, Cisco, IBM, or similar global enterprise technology companies would be highly relevant, particularly where you have worked within established channel, partner, or alliance structures.Nice to HaveExposure to AI, SaaS, cloud, enterprise software, digital platforms, or emerging technologiesExperience managing partners across multiple markets or regionsExperience working with System Integrators, Value-Added Resellers, Solution Partners, or Technology PartnersExperience designing or improving partner-management frameworks and operating modelsExperience working in high-growth or transformation-focused organizationsWhy Join Our ClientAt our client's organization, you will have the opportunity to work at the heart of a growing technology ecosystem and help shape how we build and scale strategic partnerships.You will have the opportunity to:Manage relationships that directly influence our client's commercial growthWork with partners across technology, innovation, and enterprise marketsCollaborate with Sales, Product, Solutions, Technology, Marketing, and leadership teamsHelp build a scalable and high-performing partner-success modelInfluence how partners take our client's solutions to marketWork in an environment where ownership, innovation, collaboration, and measurable impact matterThis is an opportunity for someone who wants to go beyond traditional account management and play a meaningful role in building an ecosystem where partner success directly translates into customer value and sustainable growth for our client.BenefitsVisa and Annual Flight TicketsUnlimited Leave PolicyTSOP / equity participation where applicablePerformance-based bonusesTraining and professional certification supportWellness-related benefits or allowances