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Partnerships Manager

CSi - LANDMARK GROUP · Dubai, United Arab Emirates

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The Manager – Partnerships will support the Senior Manager – Partnerships Manager in growing and managing Landmark Group’s partnerships across Loyalty, Gift Cards, and Payments throughout the GCC region. This role focuses on partner coordination, campaign execution, and operational support, while contributing to revenue growth and strengthening partner relationships.Key responsibilities include:Partnership Management & GrowthSupport Partnerships Managers in retaining and growing relationships with partners across multiple sectorsContribute to achieving revenue targets through partnership formats such as Points Earn & Burn, Points Exchange, Member Deals & Offers, Brand CampaignsAssist in identifying and approaching new partners, while supporting the growth of existing accountsBuild strong working relationships with partner stakeholders to drive engagement and growthConduct research and prepare sector fact-books and competitor studies to identify opportunitiesCampaigns & MarketingCoordinate with partners and internal teams to deliver tactical campaigns, offers, and promotions that drive customer engagement and salesPrepare campaign briefs for Marketing & Insights teams, ensuring alignment with partner objectivesTrack and report on campaign performance, highlighting ROI and learnings for improvementOperational SupportAct as a liaison between Landmark brands, partners, and third-party vendors to ensure smooth execution of loyalty benefits and offersOperational management of third-party vendors, ensuring updated and relevant offer content, reporting, reconciliations, and customer support follow-upsAssist in onboarding new partners, including technical setup, system integration, and partnership launch planningCoordinate with Finance and Legal teams on contracts, invoicing, purchase orders, and payment follow-upsAnalytics & ReportingMonitor and report on key partnership performance metrics, including sales and redemption activitySupport quarterly business reviews by preparing data, insights, and presentations that demonstrate partnership impact and ROIAssist in annual planning, budgeting, and forecasting exercises by providing relevant inputsQualificationsBachelor’s degree in Business, Marketing, or related field.5 – 7 years’ experience in Account Management, Client Services, Partnerships, or Business DevelopmentExposure to revenue delivery or sales support, ideally in Retail, Loyalty, Gift Cards, E-commerce or PaymentsStrong organizational and relationship-building skills with the ability to coordinate across multiple stakeholdersGood analytical and problem-solving skills, with proficiency in Microsoft Office (Excel, PowerPoint, Word); CRM experience is a plusPositive, growth-minded, and target-oriented with the drive to exceed expectationsWillingness to travel within the region when requiredExcellent verbal and written English (Arabic is a plus)Based in Dubai, UAEKey CompetenciesCommercially driven with a focus on execution and resultsStrong interpersonal and communication skillsDetail-oriented with good follow-throughProactive, adaptable, and eager to learnComfortable working in a fast-paced, high-performance and target-driven environment