Partnerships Specialist

Company Description GuestGreet.ai is an AI voice assistant designed specifically for luxury hotels in the UAE and international markets, combining conversational AI with deep hospitality expertise. The platform manages concierge services, room service, local recommendations, and multilingual guest support through natural, human-like voice interactions. By reducing front-desk workload and enabling intelligent upselling, GuestGreet.ai helps hotel operators increase guest satisfaction and drive revenue without expanding staff. The company is rooted in the UAE and is closely aligned with the cultural, multilingual needs, and service standards of luxury hospitality in the region. GuestGreet.ai aims to become the distinctive “voice” of each hotel it serves.Role Description The Partnerships Executive is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for identifying, developing, and managing strategic partnerships with luxury hotels and hospitality groups, from initial outreach through contract negotiation and long-term relationship management. Day-to-day responsibilities include building and maintaining a pipeline of potential partners, leading product demos and presentations, coordinating with internal teams to ensure successful onboarding, and monitoring partner performance and satisfaction. The Partnerships Manager will collaborate closely with sales, product, and customer success teams to align partnership objectives with product capabilities and market needs. The role also involves analyzing market trends, attending relevant industry events, and providing feedback to guide partnership strategy and growth.Key Responsibilities:Partner Acquisition 65%Build and maintain a pipeline of target partners across all categories for both venturesPitch, negotiate, and close commission-based partnership agreements (15–25% commission on bookings, category-dependent)Negotiate exclusivity arrangements where strategically valuable (first partner per category per area)Lead contract execution end-to-end, working with our legal templates (partnership agreement, commission schedule, data terms)Partner Onboarding & Management 25%Onboard signed partners onto the platform: profiles, service catalogues, pricing, availability, payout details.Train partner staff on receiving and fulfilling bookingsMonitor partner performance: acceptance rates, fulfilment quality, guest/user ratings; replace underperformersRun quarterly partner reviews and renegotiate terms as volumes growMarket Development 15%Map each new city before launch (Abu Dhabi, then Riyadh, Doha) and pre-sign anchor partners in each categoryFeed partner and market intelligence back to the founder: pricing norms, competitor offers, category gapsRepresent both brands at industry events (Arabian Travel Market, hospitality and wellness trade shows)QualificationsCandidates should possess strong Partnerships and Strategic Partnerships skills, with experience building and scaling relationships in B2B or technology environments.Candidates should possess solid Account Management skills, including the ability to manage partner portfolios, oversee implementation, and drive long-term partner success.Candidates should possess excellent Communication skills, both written and verbal, with the ability to present complex solutions clearly to executive and operational stakeholders.Candidates should possess robust Analytical Skills to interpret data, assess partnership performance, and contribute to data-driven decision-making.Experience in hospitality, luxury hotels, or SaaS solutions is highly beneficial.Proven negotiation and stakeholder management experience is preferred.Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is advantageous.Comfort working in a fast-paced startup environment and collaborating across multicultural teams in the UAE and beyond.