Patient Assistant - Russian Speaker

Dentakay Recognized as a Great Place to Work® Türkiye in 2023, 2024, and 2025, and certified as a Top Employer in 2025 and 2026Patient Assistant - Full-Time- Location: Lara, Antalya- Employment Type: Full-timeJoin Dentakay — We Make You SmileFounded in 2009, Dentakay is a globally recognized dental healthcare group serving international patients through clinics in Türkiye, Mexico, and Riyadh, supported by a London office dedicated to live online consultations. In addition to our Istanbul headquarters, we operate offshore offices in Algeria, the UAE, and Egypt, enabling us to support our international operations effectively. By combining ethical medical practices, advanced technology, and a patient-first mindset, we deliver international-standard dental care to patients from all over the world.Our commitment to quality has been recognized through our inclusion in the Turquality Brand Support Program for 2026 and the Dental Clinic of the Year award at The European Awards 2025. These achievements reflect not only what we accomplish, but how we work.At Dentakay, we believe our strength comes from the diversity of our people. We value different backgrounds, experiences, perspectives, and ways of thinking, because they help us better understand and serve our patients worldwide. Dentakay is committed to providing equal employment opportunities to all applicants and employees, treating every application fairly and without discrimination.Our Core Values and Culture* Health and people always come first* We create smiles in everything we do — for our patients and for each other.* We act with trust, build trust, and keep our promises.* We grow together and invest in continuous learning and development.* We respect different cultures and care deeply about the communities we serveRole Description and Key Responsibilities:Acts as a focal point between the patients and the health care providers and provides the needed interpretation and support.Respond promptly to patients’ inquiries, requests, and complaints during or after treatment at the clinic.Handles dissatisfied patients in a kind and professional way and gets positive feedback from the patients about their experience.Take care of and follow up with patients during and after the treatment.Maximize the patient experience by working in coordination with other team members and dentists.Get feedback about the patient’s treatment by asking to get a positive Google review and fill out the patient satisfaction forms.Qualifications:Bachelor's degree in Business Administration, Translation, or a related field.Exceptional communication and interpersonal abilities.Proven capacity to handle multiple priorities and thrive in a fast-paced setting.Excellent organizational and time-management skills.Fluent in Russian, English, and Turkish.Why Join Dentakay?* Competitive compensation with performance-based incentives* Opportunity to build your career path across our global and offshore locations* Stable employment framework for foreign employees, aligned with local legal requirements* Modern, comfortable, and employee-friendly offices* Clear onboarding and structured support from day one* Continuous learning and defined career development opportunities* A collaborative, multicultural work environment* Recognition of achievements and shared successInclusion & Recruitment ProcessAt Dentakay, we are committed to diversity, equal opportunity, and fair evaluation throughout the hiring process. We believe that varied backgrounds and perspectives strengthen our ability to serve patients globally. Our recruitment process is transparent and candidate-focused and typically includes the following steps:|Application → phone screening → HR interview → Assessment Center → Technical interview → offer|We are committed to keeping candidates informed throughout the process, and our recruitment team is always available to provide additional information or clarification when needed. Please note that recruitment steps may vary depending on the nature of the position.Apply now and become part of a team where “We Make You Smile” applies to employees as much as it does to patients.