Patient Care Coordinator

Dental Patient Care CoordinatorOur client, located in Chicago, Illinois, is seeking an experienced Dental Patient Care Coordinator for an on-site, direct-hire opportunity. Hands-on experience with Dentrix is required for this position.Company ProfileOur client is a growing, technology-forward dental practice committed to delivering exceptional patient care and a positive patient experience. With continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth.Dental Patient Care Coordinator RoleThe Dental Patient Care Coordinator serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient office environment.This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check-in through treatment completion.The ideal candidate is professional, customer-focused, highly organized, and comfortable working in a fast-paced dental environment. Strong Dentrix experience is essential, as this position will rely heavily on the Dentrix practice management system for daily scheduling, patient records, and front office functions.Key ResponsibilitiesWelcome and assist patients in a friendly and professional mannerManage appointment scheduling and provider calendars using DentrixMaintain accurate patient records and documentation within DentrixVerify insurance eligibility and benefitsAnswer incoming phone calls and patient inquiriesCoordinate patient check-in and check-out processesCollect payments and assist with financial discussions as neededSupport daily administrative and operational needs of the practiceWork collaboratively with doctors and clinical team membersDeliver an exceptional patient experience at every interactionDental Patient Care Coordinator Background Profile2+ years of dental front office experience requiredHands-on Dentrix experience is requiredStrong understanding of dental scheduling, patient records, and front office workflowsExperience with insurance verification and patient coordinationMust be comfortable working in a fast-paced dental practiceMust be willing to work flexible shifts and two Saturdays per monthExcellent communication, organization, and customer service skillsBenefits and PerksPPO health insurance, vision, and dental401(k) with company match plus 3% profit sharing80 hours PTO and 40 hours sick leave6 weeks paid maternity/medical leave