Patient Care Coordinator

Seeking a Patient Care Representative AssociateOur surgery center is seeking an experienced Patient Care Representative Associate (Medical Receptionist) who is professional and understands the value of compassionate customer service.The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service to our surgeons and patients. Applicant must be a team-player. There are a few advancement opportunities for the successful applicant.Rotating shifts: 6:00 AM - 2:00 PM; 8:00 AM to 4:00 PM; and 10:00 AM to facility closing. Shifts rotate weekly and are scheduled one month in advance.**Important: This position will be based in our Queens location.Responsibilities and DutiesJob Description includes, but not limited to the following:Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needsGreet patients upon arrival, register them and obtain insurance information and any other necessary dataMaintain appearance of front desk area and lobbyGreet and assist doctorsGreet and direct residents, vendors and other visitorsProcess payments from patients for co-pays and uninsured visitsMaintain specific logs related to dutiesWorks well with all departments to ensure smooth and efficient flow of patientsCommunicates up, down and across the chain of commandBasic knowledge of Microsoft Office productsAbility to learn and use software and technology such as E.M.R.Call patients and surgeons to remind them of upcoming proceduresProvide patients with support and guidance as neededCross-train in other departmentsPlease submit a resume when you apply for this position.*Note: Please do not call the center. We will screen your resume. If qualified, we will contact you for an interview. Thank you*Solicitors, recruiters, recruiting agencies, etc. please do not contact us regarding this position.Qualifications and SkillsEducational/Experience Requirements: Front Desk or other Administrative experience in a medical office required.English must be the primary language. Ability to speak Chinese is preferred. Spanish or Korean language skills are also a plus