Patient Navigator
Aakom-Kiyii Health Services · Brocket, Alberta, Canada
Apply & track with Apply EdgeBy bridging the gap between community-based health practices, Primary Care Networks, Mental Health Services, and the broader healthcare delivery system, this role seeks to significantly improve community members’ health outcomes. The Patient Navigator plays a vital role in empowering and guiding community members through the complexities of the healthcare landscape. Role & Responsibilities Daily Work Activities Include: Client Support & Advocacy: Assist Piikani Nation Members in overcoming barriers to accessing primary healthcare services across multiple providers. Support patient advocacy to help Piiakni Nation Members gain access to necessary resources. Assist and guide clients of Aakom Kiyii Health Services to ensure they receive proper support and viable solutions. Connect members who are unattached to primary care with available family doctors, social service agencies, mental health services, and specialty health services (e.g., physiotherapy, psychiatry, gynecology). Care Coordination & Logistics: Collaborate with appropriate team members to deliver comprehensive care. Organize and coordinate access to care services and connections within the patient’s circle of care, including logistical support when needed. Help patients overcome logistical obstacles by offering transportation support and ensuring reliable access to appointments. Conduct home visits as required. Community Connection & Cultural Safety: Build strong connections with and between patients and service providers to improve access to primary healthcare and overall continuity of care. Support the provision of culturally specific and community-centered assistance for Indigenous persons navigating the healthcare system. Bring a deep respect for and understanding of Piikani Nation culture, traditions, and protocols to everyday practice. Follow-Up & Administration: Follow up with clients regularly to monitor progress and address ongoing needs. Provide educational resources and tools to empower clients toward self-sufficiency. Maintain accurate, up-to-date client records and complete required reports and documentation. Utilize electronic documentation and record-keeping systems efficiently, alongside managing supply requisitions and workload statistics. Qualifications Education: Post-Secondary Diploma/Degree in Health Science, Social work, Psychology or related field Two (2) years of related experience Current First Aid/CPR is an asset Valid Drivers Licence Application MUST include a Cover Letter and Resume Successful applicants will be required to provide any Pertinent Certification, Copy of Driver’s License, Child Welfare & Criminal Record Check upon being hired.