Payroll Administrator
Giant Group · Lahore, Punjab, Pakistan
Apply & track with Apply EdgeAt Giant Group we have an exciting opportunity for a Payroll Support Administrator to join our growing team.
Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.To understand more about Giant Group and our services please browse our website at: www.giantgroup.comAbout the roleAs the Payroll Support Administrator, you will support Giant Finance+ clients through accurate and timely payroll administration, statutory payroll controls and effective use of the Precision system. You will coordinate recurring payroll information, pension administration, CIS and P32 activities, authorisations and client queries, helping ensure that Payroll receives complete and accurate information within agreed deadlines. The desired outcome is a reliable and controlled service in which payroll and statutory obligations are supported on time, client instructions are properly authorised, and workers and clients receive clear and accurate supportKey responsibilities of the role include:Delivering training and support to clients on candidate, assignment and payroll set-up, ensuring accurate use of payroll systems and processes.Building and maintaining strong client relationships through professional communication, technical expertise and high-quality service delivery.Processing payroll and payment and deduction authorisations on behalf of our clients, ensuring instructions are complete, correctly approved and escalated where necessary.Supporting payroll compliance activities, including P32 reconciliations, CIS submissions, pensions, Attachment of Earnings orders and statutory submissions, ensuring deadlines are met and that accurate records and supporting documentation is maintained in line with compliance and audit requirements.Coordinating and administering payroll support activities, including weekly P6 processing and maintenance of payroll control records.Managing pension administration activities on behalf of clients, including enrolments, schedules and National Insurance exemption reviews.Resolving client queries relating to payroll, assignments, expenses, invoices, timesheets and time processing within targeted SLA’s.Identifying opportunities to improve processes, leveraging technology and AI tools to drive efficiency and service improvements.Your ideal experience & competencies Ideally, you will be working towards a payroll-related qualification or be willing to undertake role-relevant training with Giant.You can only excel in this role if you have excellent written and verbal communication, with a customer-focused approach and proactivity to resolving queries and maintaining trusted relationships, including good presentation in online meetings with external partiesStrong numerical accuracy, high level of competency in Excel and attention to detail across manual and system-based work.Ability to organise priorities, meet payroll deadlines and remain effective when working under pressure as part of a team.Confidence using Microsoft Office, payroll or finance systems, ticketing tools and live chat.A collaborative, resilient and improvement-focused approach, positive engagement with AI tools, with ownership of tasks and sound judgement when escalating risk or compliance matters.Employee Benefits Provident fundHealth insuranceMental health coverageLife insuranceRole related studiesParkingReferral bonusesCafeteria and game room for recreationBirthday leaveLong term service awardCompany events and tripsAll our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.