Payroll Specialist (MY & SG payroll)

About usOmni HR is a VC-backed SaaS startup in Singapore.We free HR teams from administrative cycles by automating the entire end-to-end employee lifecycle – from recruitment and onboarding to employee engagement and payroll – allowing them to redirect their time to strategic work that drives business growth.Founded in 2021 and backed by world’s leading HR tech investors, Omni is powering Asia’s fastest growing companies to reach their full potential with our fully customizable HR tools.What we are looking forWe are seeking an experienced and customer-focused Payroll Specialist to join our team. In this role, you will be responsible for overseeing payroll operations for Malaysia & Singapore, including payroll processing and managing customer relationships. Your primary objective will be to ensure accurate and timely payroll calculations while delivering excellent customer service to our clients. Additionally, you will be responsible for maintaining compliance with local regulations and fostering strong relationships with internal and external stakeholders. The successful candidate will possess extensive payroll knowledge, exceptional communication skills, and the ability to effectively manage customer relationships.Key responsibilitiesManage end-to-end payroll processing for Malaysia & SingaporeBuild and maintain strong customer relationships, serving as the primary point of contact for payroll-related inquiries and issue resolutionEnsure compliance with local payroll regulations, tax laws, and employment legislationCollaborate with internal teams to streamline and automate payroll processes, enhancing efficiency and accuracyConduct periodic payroll audits to ensure accuracy and compliance with internal policies and external regulationsStay updated with payroll best practices, industry trends, and changes in regulationsRequirements4+ years of experience in processing payroll for companies in Malaysia & SingaporeStrong knowledge of payroll regulations, tax laws, and employment legislationExcellent communication and interpersonal skills, with a customer-centric approachProficiency in payroll software/systems, with the ability to analyze and interpret payroll data accuratelyAttention to detail and accuracy in payroll calculations and data managementAbility to handle confidential and sensitive information with professionalism and discretion