Performance Management Specialist

Performance Framework & KPI DesignDesign, implement, and continuously refine Key Performance Indicators (KPIs) to track organizational, departmental, and individual performance against strategic objectives .Establish clear performance benchmarks and scorecards, ensuring they are aligned with corporate goals specific to the real estate sector (e.g., sales targets, project milestones, leasing volumes) .Create and maintain governance processes for the creation, modification, and elimination of KPIs .Performance Appraisal & Process ManagementManage the end-to-end performance appraisal cycle (e.g., annual, semi-annual), ensuring timely and accurate completion of reviews .Facilitate calibration sessions to ensure fairness and consistency in performance ratings across different departments (e.g., Sales, Property Management, Development) .Administer probationary performance reviews for new hires .Data Analysis & ReportingCollect, analyze, and report on performance data to identify trends, risks, and opportunities for improvement.Prepare and present performance dashboards and analytical insights to senior management and executives, utilizing BI tools like Power BI or Tableau .Monitor and report on the progress of strategic initiatives and departmental objectives .Strategic Partnership & Talent ManagementPartner with department heads to provide coaching and support on performance-related issues .Collaborate with Learning & Development and Talent Management teams to support succession planning and identify training needs based on performance gaps.Collaborate with the commercial team to design or refine commission and incentive schemes that align with business goals and drive sales productivity.Continuous ImprovementStay updated on industry best practices and utilize employee feedback to continuously improve performance management programs.Drive a culture of continuous improvement by eliminating waste and optimizing processes across the organization.Qualifications & Requirements:Bachelor's degree in Human Resources, Business Administration, Finance, or a related field; a Master’s degree is highly preferred.3 to 8+ years of experience in performance management, commercial operations, or a similar analytical role.Essential: Proven experience within the real estate/property sector or a major organization with a structured, KPI-driven environment.Technical Skills:KPI Development: Strong knowledge of performance frameworks, Balanced Scorecard, and productivity enhancement.Data Analysis: Advanced analytical capability with proficiency in Excel, and BI reporting tools (Power BI, Tableau).Excellent communication and presentation skills to convey complex data to senior stakeholders.Strong problem-solving ability and a data-driven mindset.High level of organization, attention to detail, and ability to handle sensitive information with confidentiality.Ability to work cross-functionally and influence without direct authority.