Performance Manager

SICE is seeking a qualified and experienced Performance Manager to join our team in Riyadh, Saudi Arabia.About SICE:SICE is a leading international technology and engineering company specializing in intelligent transportation systems, infrastructure management, and operation & maintenance solutions.About the Project:The position is part of a 5-year Operation & Maintenance (O&M) project at King Saud bin Abdulaziz University for Health Sciences (KSAU-HS) in Riyadh, focusing on the operation, maintenance, and performance of the university's electric bus transportation system.Position: Performance Manager

Location: Riyadh, Saudi ArabiaProject Duration: 5 YearsWe are looking for a motivated professional to support operational excellence, monitor key performance indicators (KPIs), and ensure compliance with project performance standards and contractual requirements.

Job Responsibilities

Manage and supervise the PMS Performance Team, ensuring quality, safety, and efficiency across all Operation & Maintenance (O&M) activities.Develop, implement, and monitor comprehensive performance, quality, and safety plans in compliance with project standards and contractual requirements.Monitor project performance indicators (KPIs), identify performance issues, and implement corrective actions to ensure operational excellence.Review work orders, plan and schedule activities, and ensure timely completion of assigned tasks.Prepare and consolidate daily, weekly, and monthly performance reports for project management and stakeholders.Maintain and update the project performance management system, including KPIs, targets, risk registers, and performance monitoring processes.Ensure compliance with KSAU-HS safety, fire protection, quality standards, and applicable policies and procedures.Coordinate with O&M department managers to ensure accurate reporting, effective risk management, and continuous performance improvement.Conduct regular team meetings, provide performance-related training, and ensure staff awareness of quality and safety requirements.Oversee team assignments, workload distribution, staff scheduling, and leave planning.Monitor service requests through MAXIMO, ensuring timely resolution and compliance with operational standards.Support inventory control, resource planning, and operational efficiency while maintaining cost-effective performance.Identify operational risks, analyze problems, and develop effective corrective and preventive actions.Provide regular updates to the Project Manager regarding performance, progress, challenges, and improvement initiatives.Education:Bachelor's degree in a relevant field from an accredited university.Experience & Skills:Minimum of 6 years of experience in performance management within Operation & Maintenance (O&M) projects or equivalent.Strong knowledge of performance management standards, quality assurance, and safety regulations.Proven experience in KPI monitoring, performance reporting, and continuous improvement.Strong leadership, communication, analytical, and problem-solving skills.Ability to manage teams, prioritize tasks, and deliver results effectively.