Personal Assistant

About LevaluxLevalux is a premier luxury property management and villa rental agency in Cape Town, specializing in high-end holiday rentals, bespoke hospitality, and asset management. As a young, rapidly growing company, Levalux offers a dynamic environment where a high-performing individual can directly impact business expansion and unlock long-term career growth alongside the brand. Role OverviewWe are seeking an adaptable, highly organized, and solution-driven Executive PA & Operations Specialist to serve as the primary right hand to our Founder and an operational backbone for the business. Because Levalux is an agile, growing company, this role spans multiple departments—from property management logistics and guest pipeline support to lifestyle management for the Founder. The ideal candidate thrives on diversity in their daily workload, takes complete ownership of end-to-end tasks, and proactively brings order and structure to dynamic processes. Key Responsibilities1. Operational Oversight & Property Control Maintenance Execution: Oversee villa maintenance tasks from initial reporting to full resolution, ensuring luxury standards are consistently upheld. Inventory & Hospitality Systems: Implement structured processes for tracking and ordering villa supplies, guest amenities, and custom welcome gifts. Operational Collaboration: Work alongside the Operations Lead (Sarah) to execute seamless pre-arrival property preparation and quality control. 2. Lifestyle & Personal Logistics ManagementExecutive Assistance: Provide comprehensive lifestyle and administrative support to the Founder, including calendar gatekeeping, travel arrangements, and personal task management. Ad-Hoc Logistics & Errands: Handle flexible daily errands, transport coordination, household vendor oversight, and local site visits as needed. 3. Guest Pipeline & Client Relations Track incoming guest inquiries, manage follow-up workflows, coordinate pre-arrival guest compliance, and issue visa verification letters[cite: 1, 2].Execute post-stay guest engagement and review campaigns. 4. Administrative & Creative Support Generate basic guest invoices and log booking details. Coordinate photo and video shoots, social media assets, and marketing collateral. Requirements & QualificationsLocation: Must be based in Cape Town (mandatory).Mindset: Highly organized, solution-driven, proactive, and capable of prioritizing tasks across multiple operational areas in a fast-growing startup environment. Mobility: Must possess a valid driver’s license and a reliable personal vehicle.Systems Aptitude: Strong digital literacy with a willingness and aptitude to learn operational and property management software (e.g., Xero, Boom). Luxury Standards: Exceptional written and spoken English with the polish, discretion, and professionalism required for high-net-worth clients and villa owners. Experience: Background as an Executive PA, Operations Specialist, or Hospitality Coordinator is preferred. Working Terms & RemunerationBase Salary: ZAR 20,000 per month, with opportunities to earn more and grow financially as the company expands and performance is established. Commission: Performance-based commission opportunities available on converted booking leads. Schedule: Flexible working hours; workload naturally fluctuates with Cape Town’s seasonal high/low rental periods.