Personal Assistant to the General Manager

Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.Job DescriptionManage the General Manager’s calendar, including appointments, meetings and conferences, and coordinate supporting documents, venues and travel itineraries.Handle correspondence and requests for information or assistance professionally and promptly.Conduct research and gather relevant information through electronic resources and liaison with internal and external stakeholders.Screen telephone calls, respond to enquiries and direct requests appropriately.Coordinate travel and accommodation arrangements for the General Manager.Prepare presentations, documents, briefing papers and reports for the General Manager.Maintain efficient Executive Office systems, including data management, recordkeeping and filing.Ensure regular reports are prepared accurately and submitted within the required deadlines.Manage the issuance and tracking of gift vouchers.Monitor and maintain adequate supplies for the Executive Office.Support the development and implementation of special projects.Coordinate with support departments to ensure compliance with hotel policies and standards.Work closely with the Executive Committee and key Department Heads to facilitate communication and follow-up on action items.Maintain and update the Executive Office duty roster and annual leave plan.Liaise with Executive Assistants at Regional Headquarters and other properties to coordinate relevant matters and build effective working relationships.QualificationsAt least 2 years luxury hotel experience in a similar roleProficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)Excellent verbal and written communication skillsWell-developed organizational skillsAttention to detailProfessional discretion