Personal Banker

Cleveland State Bank is looking for an experience Personal Banker to join our team. As a small, community bank, relationships are the heart of what we do. We are seeking someone who is passionate about delivering outstanding service, building long-term client relationships, and helping individuals, families, and businesses navigate their banking needs with confidence. What You'll DoBuild and maintain strong, lasting relationships with clients.Open and maintain deposit accounts while ensuring accurate documentation.Assist clients with deposits, withdrawals, transfers, loan payments, check cashing, and other banking transactions.Deliver exceptional client service by responding to inquiries and resolving concerns.Understand clients' financial needs and recommend appropriate products and services.Issue cashier's checks, money orders, and other financial instrumentsFollow banking regulations, security procedures, and company polices.Detect and help prevent fraud through adherence to established protocols.Collaborate with team members to provide a seamless client experience.Perform other duties as assigned. What We're Looking ForMinimum of one year of banking or financial industry experienceStrong communication and relationship-building skillsExcellent client service mindset with a professional and friendly approachStrong organizational, time management, and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environmentWorking knowledge of banking products, services, and regulatory rquirementsProficiency with Microsoft Office and the ability to learn new banking systems and technologyBasic math and cash-handling skillsStrong verbal and written communication skills across in-person, phone, and digital channelsWhy Cleveland State Bank?At Cleveland State Bank, we believe banking is about relationships. We take pride in providing personalized service to our clients while fostering a supportive, team-oriented environment for our employees. If you're looking for an opportunity to make a difference in the lives of clients and contribute to a community-focused organization, we'd love to hear from you.