Phaco Specialist

Company Description Johnson & Johnson | Vision, part of Johnson & Johnson MedTech, is a global leader in eye health focused on the vision needs of pediatric, adult, and aging patients. The organization serves more than 44 million patients worldwide each year, aiming to address inequities in access to eye care through integrated, patient-centered solutions. Recognizing that eye health needs evolve over a lifetime—from contacts to cataracts—it has built a unified global network that collaborates and innovates across the full spectrum of care. Through cutting-edge innovation, scientific expertise, and advanced technologies, Johnson & Johnson | Vision works closely with eye care professionals to deliver dependable outcomes. The team is driven by the Vision Made Possible™ ambition, striving to reimagine and elevate eye care for every patient.Role Description The Phaco Specialist is a full-time, on-site role based in Seattle, WA, focused on supporting cataract surgery teams in the effective use of phacoemulsification systems and related technologies. This role involves providing in-theatre technical support and product guidance to surgeons and clinical staff, ensuring optimal device setup, troubleshooting, and safe, efficient use during procedures. The Phaco Specialist will conduct product demonstrations, in-service trainings, and educational workshops, while collaborating with sales and clinical teams to drive adoption of Johnson & Johnson | Vision technologies. Daily activities include building strong relationships with eye care professionals, gathering feedback to inform product improvements, and maintaining accurate records of trainings, case coverage, and customer interactions. The role also includes staying current on clinical trends, competitive products, and best practices in cataract surgery to serve as a knowledgeable resource to customers.Qualifications Clinical and technical expertise in cataract surgery, phacoemulsification platforms, and operating room protocols, including hands-on support of surgical workflows.Strong skills in customer education, training delivery, and presenting complex technical information clearly to surgeons, nurses, and clinical staff.Experience in medical devices, ophthalmology, or eye care, with the ability to interpret clinical data and understand regulatory and safety requirements.Excellent communication, interpersonal, and relationship-building skills to collaborate effectively with cross-functional teams and healthcare professionals.Organizational and time-management skills to coordinate case coverage, manage multiple accounts, and document activities accurately.Ability to work on-site in surgical settings in Seattle, WA, with flexibility for occasional extended hours aligned to surgical schedules.Bachelor’s degree in a health sciences, biomedical engineering, or related field, or equivalent clinical/surgical support experience.Comfort with digital tools and CRM systems for reporting, plus a commitment to ongoing learning in eye health and emerging cataract technologies.