Pharmacy Member Services Specialist – CPhT

Pharmacy Member Services Specialist – CPhT– Orlando, FLHealthCare Support is a looking for a CPhT for a Pharmacy Member Services Specialist to join a growing PBM organization in Orlando, FL. You will use your pharmacy knowledge to help members navigate medication and pharmacy needs. You’ll work with members, pharmacies, prescribers, and healthcare teams while gaining valuable experience in PBM, pharmacy benefits, and member advocacy.ScheduleMonday–Friday, 11:00 AM–7:00 PM with a 30-minute breakFully On siteCompensation$24.50 - $30.60 / hourBenefitsMedical, dental, and vision insurance HSA-eligible plans401(k) with company matchPaid Time OffTuition reimbursementShort-term and long-term disabilityBasic Life & AD&D insuranceFSA and HSA optionsDaily ResponsibilitiesManage member cases, respond to questions, coordinate with pharmacies and providers, and provide timely, personalized support.Deliver a professional and empathetic member experience while resolving concerns and meeting service and performance goals.Follow company policies and regulations while collaborating with internal teams and maintaining accurate documentation.Required QualificationsPharmacy Technician Certification (CPhT) Minimum 2 years of experience in PBM, health plan, MTM call center environment OR 4 years in hospital/retail pharmacy setting Interested in being considered?If you are interested in applying to this position, please click Apply Now for immediate consideration.Call: 407.636.5712Schedule a time to connect: https://calendly.com/brandon-schabbel/interviewEmail: Brandon.schabbel@healthcaresupport.com Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.