Pharmacy Technician

We are seeking a highly motivated and detail-oriented Specialty Pharmacy Technician to join our team at Apex / IVX Health. The ideal candidate will have experience working with specialty medications and a strong understanding of pharmacy procedures.ABOUT THE ROLEThe Pharmacy Technician works as a liaison between patients and healthcare organizations, with the primary role of ensuring patient safety while providing excellent patient service. This individual fields calls from patients, providers, and third-party payers, and helps to answer questions by listening, educating, and problem solving.ESSENTIAL JOB RESPONSIBILITIESEnsures that patient’s pharmacy needs are fulfilled in a timely, accurate and service oriented manner.Verifies insurance information and obtains necessary preauthorizationMaintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugsMaintains a safe and clean pharmacy by complying with procedures, rules, and regulationsOrganizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; preparing other pharmaceutical therapiesFocuses on conflict resolution without blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and attempts new thingsEmploys the interpersonal and advocacy skills necessary to deal with a diverse patient population successfully and professionallyEnsures customer satisfaction by answering questions, resolving issues, and using proper phone etiquette; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations.Responds promptly to customer needs; Responds to requests for service and assistance.Remains focused and on-task; delegates appropriately; able to multi-task; avoids distraction; meets deadlinesPlans for action; maintains a strategic outlook; seizes opportunities to enhance personal and professional development; Sees projects through to their final stageAssists with training new employees as necessaryAdapts readily when new roles and responsibilities arise during times of organizational growthWorks inter-departmentally to promote organizational developmentParticipates in Quality Management activities, provides input on areas identified as needing quality improvement, and reports to the Quality Management Committee as necessaryMaintain patient confidence by operating in compliance with HIPAA, local, state, and federal guidelines, and the organization’s privacy policiesREQUIRED COMPETENCIES AND SKILLSAbility to perform duties in accordance with the organization’s, state and federal policy and lawStrong Interpersonal Skills, Written and OralCommunication Skills, Written and OralStrong Data Entry SkillsAbility to work independently under general supervision and effectively prioritize workloadAbility to demonstrate workstyle flexibility and teamwork, including being pleasant with others on the job and displaying a good-natured, cooperative attitudeKnowledge of basic medical terminologySound understanding of all federal and state regulations including HIPAA and OSHAKnowledge and proficiency with standard office software applications including but not limited to Internet,Outlook, and Microsoft Office productsREQUIRED EDUCATION, CERTIFICATION, LICENSURE, & EXPERIENCEHigh School Diploma or GEDActive and unrestricted pharmacist license in good standing, as required by the state(s) of practice.Minimum of 1 year pharmacy technician experience requiredNational Pharmacy Technician Certification and certificate from accredited school in states where requiredAbout IVX HealthIVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.Our Mission: To improve the lives of those we care for by redefining the care experienceOur Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditionsOur Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellenceBenefits We OfferComprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.401(k) Retirement Plan – Secure your future with a competitive company match.Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.Life and AD&D Insurance – Financial protection for you and your loved ones.Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.Education Assistance – Tuition reimbursement and certification support to help you grow in your career.Continuing Education – Access to a CEU library for ongoing professional development.Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.Employee Referral Bonus – Earn rewards for helping us find top talent.Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.EEO STATEMENTIVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy