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POC Deployment Technician

firstPRO, Inc · Marlton, NJ

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Key Responsibilities:• Configure, install, and deploy PCs, network devices, and peripheral equipment in POC and testing environments.• Connect network devices using RJ45 Ethernet cabling and verify proper physical and network connectivity.• Troubleshoot basic network connectivity issues using IP addressing concepts, ping commands, and other diagnostic tools.• Support the end-to-end POC testing workflow, including device setup, validation, and issue resolution.• Configure and validate connectivity between devices and middleware applications.• Assist with the installation, configuration, and troubleshooting of middleware products such as Navify, RALS, and similar healthcare integration platforms.• Document installation procedures, test results, and technical issues encountered during POC deployments.• Collaborate with engineering, implementation, and project teams to ensure successful testing and deployment activities.• Maintain inventory and organization of deployment hardware and networking equipment.• Follow established IT, networking, and security best practices throughout deployment activities.Required Qualifications:• Working knowledge of PC hardware setup, configuration, and troubleshooting.• Experience installing and connecting network devices using RJ45 Ethernet cables.• Understanding of basic networking concepts, including IP addressing, subnetting fundamentals, and network connectivity testing (ping, traceroute preferred).• Familiarity with Point Of Care (POC) testing processes and device validation.• Experience configuring and testing device connectivity in lab or production environments.• Working knowledge of middleware applications such as Navify, RALS, or similar integration platforms is preferred.• Strong troubleshooting and problem-solving skills.• Excellent written and verbal communication skills.• Ability to manage multiple tasks and work independently while collaborating with cross-functional teams.Preferred Qualifications:• Associate's degree or technical certification in Information Technology, Networking, or a related field.• Experience supporting healthcare IT environments or laboratory systems.• Familiarity with network switches, routers, and basic TCP/IP networking.• Experience documenting technical procedures and testing results.Key Skills:• PC Deployment & Configuration• Network Device Installation• RJ45 Ethernet Cabling• TCP/IP & IP Addressing• Ping & Network Diagnostics• POC Testing & Validation• Middleware Support (Navify, RALS)• Hardware Troubleshooting• Technical Documentation• Team Collaboration