Practice Manager

Practice Manager, BaltimoreBaltimore location Coming Soon! Join our team at SOL Mental Health!We’re redefining what’s possible in mental health care—starting with you.Compensation & Benefits $75,000 - $90,000 (Base + Bonus)Medical, dental, vision, FSA and HSA  401(k) with match  PTO + 10 paid holidays  Employee Assistance Program (EAP) Short & long-term disability  Life insurance  What You Bring 3+ years of experience in healthcare practice management  Bachelor's degree strongly preferred; healthcare administration background preferred Demonstrated success in team leadership and development  Strong organizational and communication skills  Proven ability to manage financial and operational metrics  Experience with healthcare electronic health records, practice management, and scheduling systems  Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, and must be able to lift up to 15 pounds at timesWhat You’ll Do The Practice Manager leads the operational and business functions of SOL Mental Health practices, ensuring effective day-to-day operations while building a high-performing team. This role focuses on implementing organizational initiatives, driving team performance, managing practice operations, and partnering with the Therapy Supervisor to create an environment where exceptional mental health care can flourish.  Practice Managers at SOL Mental Health directly supervise non-clinical Care Team Members and partner with clinical leaders to lead assigned Care Centers.  Partner with Therapy Supervisors to align clinical and operational priorities and address practice challengesDrive patient access, flow, and experience by implementing standardized workflows across the care lifecycleOptimize scheduling, provider productivity, and clinician collaboration to support patient access and outcomesImprove key performance metrics, including new patient conversion, retention, and no-show/cancellation ratesOversee front desk operations, patient communication, and self-pay collections to ensure a high-quality experience and financial performanceLead practice-level financial and operational performance, including budget management and use of data to drive decisionsManage, coach, and develop the administrative care team, including hiring, onboarding, training, and performance managementEnsure regulatory compliance while leading operational initiatives, quality improvement efforts, and cross-functional collaborationOur Culture How we show up for each other and our patients: We Lead with Heart  We Look for the Good  We Strengthen Each Other  We Strive for Excellence  We Break New Ground   Commitment to Inclusion We’re committed to building a diverse, inclusive workplace where everyone feels valued and supported. Apply today and help shape the future of mental health care.