Principle Technical Program Manager – IT Cooling Solutions

About Cooler MasterFor over three decades, Cooler Master has been a trusted partner to tier-1 global technology leaders, delivering pioneering thermal and manufacturing solutions. As AI computing workloads and next-generation data centers continue to push the boundaries of power density, Cooler Master is at the forefront of the industry—manufacturing critical high-density liquid cooling, CDU (Coolant Distribution Units), and advanced thermal infrastructure that power the global AI boom.Driven by Innovation, Agility, and Professionalism, our culture is built on the "Cooler Master Spirit"—a collaborative environment rooted in structured discipline, teamwork, and accountability. We offer a fast-paced, technology-driven workplace where high-energy professionals can build the physical infrastructure of the future. If you thrive in a forward-moving atmosphere and want to grow at the speed of the AI revolution, this is the place to define your career.Position OverviewWe are seeking a highly experienced Technical Program Manager (TPM) to lead the development and deployment of next-generation IT cooling solutions for high-performance computing and AI data center applications. This role requires deep expertise in hardware systems, strong cross-functional leadership, and the ability to drive end-to-end product realization from concept through mass production.You will own the full lifecycle of IT cooling solution product development, driving execution across mechanical, thermal, firmware, and manufacturing teams. This role sits at the intersection of engineering, operations, and business strategy, ensuring the delivery of scalable, reliable, and cost-effective liquid cooling solutions.This position also includes customer-facing responsibilities, working directly with high-tech customers to align technical requirements, support solution development, and assist with deployment in data center environments.ResponsibilitiesProgram Leadership & ExecutionLead end-to-end development of IT cooling solutions from concept, architecture, prototyping, EVT/DVT/PVT, through mass productionBuild and manage program schedules, milestones, and resource plans across multiple projectsEnsure on-time delivery while balancing performance, cost, quality, and manufacturabilityTechnical & System-Level OversightCollaborate with engineering teams on system architecture, including fluid systems, pumps, heat exchangers, sensors, and control systemsEvaluate technical trade-offs across thermal performance, reliability, cost, and scalabilityIdentify and resolve system integration challenges across mechanical, thermal, and control subsystemsCustomer-Facing & External EngagementInterface directly with high-tech customers to understand technical requirements and align system architectureSupport customer design reviews, technical discussions, and solution proposalsProvide program updates and communicate technical progress to external stakeholdersTravel to customer sites and data centers to support system deployment, troubleshooting, and issue resolutionCross-Functional LeadershipDrive alignment across mechanical, thermal, firmware, manufacturing, quality, and supply chain teamsServe as the primary interface between engineering and non-technical stakeholders (product, operations, finance, leadership)Coordinate with global teams and external partners (OEMs, ODMs, EMS, and suppliers)Manufacturing & Supply ChainLead NPI readiness and transition from prototype to volume productionPartner with suppliers and manufacturing teams to establish scalable production processes and ensure quality and yield targetsManage vendor relationships and ensure supply continuity for critical componentsRisk Management & Problem SolvingIdentify risks across design, supply chain, and manufacturingDrive root cause analysis and corrective actions for system-level issues (leaks, flow instability, thermal inefficiency, component failures)Lead rapid issue resolution to maintain program timelinesBudget & Strategic AlignmentDevelop and manage program budgets, cost forecasting, and product cost optimizationAlign program execution with company strategy, especially in AI infrastructure and liquid cooling adoptionProvide regular updates and recommendations to executive leadershipQualificationsBachelor’s or Master’s degree in Mechanical Engineering, Thermal Engineering, or related field8+ years of experience in technical program management, hardware engineering, or system integrationStrong background in complex hardware systems, thermal systems, or electromechanical productsProven experience leading NPI programs from concept through mass productionDeep understanding of cross-functional development (mechanical, thermal, and manufacturing)Experience working with global suppliers and partners (OEM / ODM / EMS)Native or professional fluency in Mandarin and English to facilitate technical discussions and prevent communication gaps between the Asia team and the U.S. team.Strong communication skills with the ability to work in customer-facing environmentsPreferred QualificationsExperience with liquid cooling systems, IT cooling solutions, or data center infrastructureFamiliarity with pumps, heat exchangers, fluid control systems, and thermal managementBackground in AI server or high-performance computing hardwareStrong analytical and problem-solving skills with a data-driven mindset

Benefits

Starting with 15 paid vacation days in the first year11 paid corporate holidays + 5 bonus holidays5 paid sick leave days per yearComprehensive Medical, Dental, and Vision insurance plansFSA & HSA plans availableAdvanced health plan options with employer-subsidized out-of-pocket premiumsCompany-sponsored Life Insurance401(k) retirement plan with company matchAdditional Information

Location: Fremont, CA (On-site)Travel required (customer sites and data centers)For Pay Transparency-Compensation Description (Annually)The base salary range for this position in the selected city is $100,000 - $135,000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.DisclaimerOur goal is to be an industry leader while providing an exceptional workplace.

This job description outlines the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or skills required. Management reserves the right to assign or modify duties and responsibilities at any time, with or without notice. We are an Equal Opportunity Employer (E.E.O.).