Private Household Manager - UHNW

Job Title: Private Household Manager – Live-In Estate Role (24/7)Location: Private Estate (Live-Onsite essential) 2 hrs based from London but need to live inReporting To: Chief of Staff, Family OfficeSalary: TBC circa £80k-£100k dependent on experienceWe are seeking an exceptional hospitality-led head of household to oversee the full operational management of a prestigious private stately home and its wider residential operations.This is a rare opportunity for a world-class five-star hotel professional to transition into an ultra-private environment, bringing the standards, discretion, and service culture of a leading luxury hospitality brand into one of the finest private homes.The ideal candidate will come from a recognised luxury hospitality background known for impeccable service, understated elegance, intuitive guest experience, and operational excellence. They will understand how to run a private stately home with the polish and precision of a world-class hospitality environment, while ensuring it always feels like a discreet and seamlessly operated private residence — never a hotel.This is a highly hands-on leadership role requiring complete ownership of the residence, its people, standards, presentation, and day-to-day operations. We are looking for someone polished but grounded — low ego, highly capable, discreet, and naturally service-driven.The RoleAs head of household, you will have full responsibility for the operational management and presentation of the stately home, ensuring it is maintained to exceptional standards and permanently guest-ready at all times.Responsibilities include:Full operational oversight of the private residence and associated residential buildingsDelivering an exceptional and highly personalised experience for principals and guestsMaintaining impeccable presentation and five-star standards throughout the home and groundsLeading all residential operations including housekeeping, maintenance, service, and presentationRecruiting, training, and managing household staff to exceptional hospitality standardsManaging contractors, suppliers, artisans, and specialist service providersOverseeing preventative maintenance, refurbishments, and residential enhancement projectsCoordinating guest stays, entertaining, and private events with discretion and precisionManaging procurement, inventories, budgets, and operational reportingActing as a trusted liaison with the Principal, Chief of Staff, Family Office, and security teamsEnsuring the residence operates with calm efficiency, discretion, and seamless attention to detail at all timesCandidate ProfileProven senior leadership experience within a recognised five-star hospitality environment, luxury private members’ club, boutique retreat, or ultra-high-end private residenceStrong understanding of modern luxury service — intuitive, discreet, polished, and personalisedExperience overseeing complex private residences or luxury hospitality operationsNaturally hands-on with exceptional operational awareness and attention to detailStrong leadership and team development capabilitiesHighly organised, proactive, and solutions-focusedCalm under pressure with excellent judgement and emotional intelligenceLow ego, discreet, and highly professional in approachComfortable taking full ownership within a live-in residential environmentPersonal Style & ApproachThe successful candidate will understand that true luxury is quiet, seamless, and effortless.They will:Lead with calm confidence and discretionAnticipate needs instinctivelyUphold impeccable standards across every aspect of the residenceCreate a service culture built around warmth, professionalism, and trustTake enormous pride in presentation, detail, and guest experienceBe equally comfortable leading strategically and working hands-on operationallyThis role is ideally suited to a senior hospitality professional who understands how the very best private hospitality environments operate and can translate those standards into a world-class private stately home where excellence, discretion, and seamless service are everything.