PRO & Client Relations Officer
Vitatech Group® Middle East · Dubai, United Arab Emirates
Apply & track with Apply EdgeThe ideal candidate will be responsible for handling government-related documentation and transactions, company driving duties, and payment collection activities while ensuring timely and professional service.Key Responsibilities- Handle Public Relations Officer (PRO) duties, including government transactions, document submissions, renewals, and follow-ups with relevant authorities.- Assist with visa processing, Emirates ID applications, labor and immigration documentation, trade license renewals, and other government-related procedures, as required.- Drive company staff, documents, and materials safely to designated locations.- Collect payments, cheques, and other documents from clients according to company procedures.- Follow up with customers regarding outstanding payments and collection schedules.- Submit collected payments and cheques to the accounts department promptly and maintain accurate collection records.- Visit clients, government departments, banks, and other business locations as required.- Maintain the company vehicle in good condition and ensure timely servicing and cleanliness.- Maintain confidentiality, follow company policies, and provide professional customer service.Qualifications and Requirements- Proven experience in PRO, driving, and collection-related duties in the UAE.- Valid UAE driving license with a good driving record.- Good knowledge of UAE roads, government departments, and relevant online government portals.- Familiarity with visa processing, immigration, labor, and other PRO procedures.- Experience in payment collection, cheque handling, and customer follow-up.- Good communication, negotiation, and interpersonal skills.- Honest, trustworthy, punctual, and well-organized.- Ability to work independently, manage multiple tasks, and meet deadlines.- Basic computer skills and the ability to maintain accurate records.