Process Excellence & Process Intelligence - Expert

We are seeking a highly experienced Process Excellence & Process Intelligence Expert to lead enterprise-wide process improvement, governance, and transformation initiatives within a leading organization in Dubai.The ideal candidate will have strong expertise in Business Process Management (BPM), Operational Excellence, Process Governance, Digital Transformation, and AI-driven Process Optimization.

Key Responsibilities

Develop enterprise process architecture, governance frameworks, and process ownership models.Lead process mapping, assessments, standardization, and optimization initiatives.Identify operational inefficiencies, control gaps, and opportunities for automation and AI integration.Establish process documentation, SOPs, RACIs, and performance monitoring frameworks.Develop process intelligence dashboards, KPIs, and continuous improvement roadmaps.Collaborate with senior stakeholders to drive sustainable process transformation.

Requirements

Minimum 10 years of relevant experience in process excellence, business transformation, operational excellence, or management consulting.Proven experience in enterprise process architecture, process governance, and business process redesign.Strong knowledge of BPMN, Lean Six Sigma, Process Mining, and Continuous Improvement methodologies.Experience in automation, digitalization, and AI-enabled process improvements.Excellent stakeholder management, analytical, and communication skills.Experience in large, complex organizations is highly preferred.

Preferred Qualifications

Background in transportation, logistics, infrastructure, government-related entities, or asset-intensive industries.Certifications in Lean Six Sigma, BPM, CBPP, or Project Management.