Process Excellence Manager

Job Summary: To support the business objectivesDrive Quality Improvement & achieving process excellence across departments through initiatives like LEAN and 6 Sigma practices.To develop & sustain a culture of continuous improvement in the organization through training and process improvement projects

Key Responsibilities

Identify gaps and opportunities through data & report, stakeholder interaction, process mapping across departments, and any other opportunities in the organization.Lead/ Mentor/ Help the project team understand the problem statement and apply improvement initiatives like Lean, PDCA for problem solving.Document business processes, requirements, and solutions using appropriate tools and techniques.Create data driven solutions and assist in system enhancement implementation.Drive documentation of QNI (Quality Net Income) through various initiativesConduct toll gate and review with leadership on improvement projects.Research on innovation, customer needs, market trends and futuristic needs of the organization.Facilitate training programs for Lean and 6 Sigma and drive recognition for completed projects/ initiatives.Desired Qualifications/Certifications: Education: Minimum -Graduate or global equivalentSix Sigma Green BeltLean certificationProject ManagementPreferred work experience: Minimum 5+ years of relevant experience in one or more below areas:Quality Management, Process Improvement, Project Management experience, AnalyticsSkills and Knowledge: Functional Lean Six SigmaISO 9001Project Management SkillsAnalytical skillsKnowledge and understanding of systems and processes.Self-Motivated and Self-DirectedAbility to Innovate and enhance procedures and methods to increase productivity & cost effectivenessProblem solvingTime ManagementPlanning, Organizing, Motivating, Directing and ControllingGood Business acumen, contacts and interpersonal skillsCommitment to Service Excellence and Quality improvementBehavioral / LeadershipEntrepreneurshipInitiativeQuality & Service OrientationTeamwork & CollaborationProblem solvingPeople and team leadershipCommunicationNetworkingCoaching and mentoring