Procurement Manager (Telco)

About AI RudderAI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale. Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.How We Work:AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually workCommunication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.What We Offer:Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.Meaningful Impact: Build AI solutions that create real value for businesses around the world.Ownership & Autonomy: Freedom to take initiative and drive outcomes.Team Engagement: Team Building, Local & Global Gatherings & Local Events CelebrationAI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.What You'll Do:Source and procure global telecom resources including VoIP, SIP trunking, DID numbers, SMS A2P channels, and CPaaS / OTT / social messaging services.Manage relationships with telecom operators, carriers, aggregators, and service providers, including onboarding, commercial negotiation, and performance management.Negotiate pricing, commercial terms, and SLAs to ensure service stability, cost efficiency, and scalability.Collaborate with product, engineering, and operations teams to support telecom resource integration, provisioning, and service issue resolution.Manage and expand telecom supplier coverage across multi-country markets, including APAC, CIS, and Africa (e.g., Vietnam, Malaysia, Thailand).Evaluate and develop new communication ecosystems and messaging channels such as LINE, Zalo, RCS, and other regional social messaging platforms.What We're Looking For:Bachelor’s degree or equivalent practical experience. 5+ years of experience in telecom procurement, vendor management, or carrier sourcingHands-on experience with VoIP, SIP trunking, SMS A2P, DID services, or CPaaS messaging platformsStrong understanding of telecom procurement processes and global supplier ecosystemsStrong analytical thinking, negotiation, and problem-solving skillsStrong business acumen and execution-oriented mindsetProficiency in Microsoft Office (Excel, Word, PowerPoint)Fluent in English. Ability to converse in Chinese will be added advantage.Preferred QualificationsExperience working in telecom operators (MNO / MVNO) is highly preferredExperience in CPaaS, wholesale telecom, or telecom service provider environmentsStrong-understanding of telecom provisioning, routing, and service delivery processesProven experience in supplier relationship management and contract negotiationExperience supporting multi-country telecom operations across APAC, CIS, and AfricaFamiliarity with CPaaS and messaging ecosystems such as LINE, Zalo, and RCSExperience in telecom provisioning or operational coordination is an advantage