Product & Program Coordinator

Location: UAE — on-site at client premises | Mode of Work: Onsite | Term: 12 months (extendable) | Years of Experience: 4-6 yearsAbout NeoStats Analytics:NeoStats is a new-age, Data & Analytics firm offering contemporary solutions and infinite possibilities. Our mission is to create lasting competitive advantage for our clients by transforming them into world-class, data-driven organizations. Established in 2022 to provide End to End Data & Analytics Services, we are headquartered out of UAE, with bases in India & UK. Comprising of industry veterans, we enable structural transformations in Analytics powered by our expertise, true partnership, and e2e implementation approach.About the Job:Support an e-commerce company in coordinating and executing strategic product initiatives by driving cross-functional alignment, stakeholder management, governance, performance tracking, and delivery of key program milestones. This role will help ensure payment and co-brand card programs are executed effectively, meet business objectives, and support ongoing growth and optimization. Responsibilities:Coordinate product and program plans, milestones, dependencies, and deliverables across workstreams.Track product roadmap initiatives, enhancement requests, requirements, UAT, and launch readiness activities.Manage governance forums, RAID logs, action trackers, stakeholder follow-ups, and decision records.Monitor product and portfolio performance across acquisition, activation, engagement, spend, and operational metrics.Prepare executive updates, dashboards, status summaries, insights, and recommendations.Support the end-to-end product lifecycle from requirements through launch execution and post-launch monitoring.Ensure program deliverables are executed on time and aligned with business, customer, and governance requirements.Drive alignment across Product, Marketing, Operations, Technology, Risk, Compliance, Analytics, Banking Partners, and external stakeholders.Identify, escalate, and resolve product, operational, and delivery risks, issues, and blockers.Maintain product documentation, business requirements, decision logs, change records, and governance artifacts. KPIs (indicative)On-time delivery of project milestones and product workstream deliverables.% of approved product enhancements delivered on schedule.Launch readiness completion and post-launch issue resolution performance.Accuracy and timeliness of management reporting, dashboards, and executive updates.Contribution to co-branded card acquisition, activation, engagement, portfolio spend growth, and stakeholder satisfaction.Requirements:Mandatory: Minimum 4–6 years of experience in product / program coordination, product operations, project management, payments, cards, e-commerce, fintech, or financial services.Mandatory: Proven experience supporting co-branded card or payments product initiatives, launches, enhancements, or portfolio optimization.Mandatory: Strong governance and delivery discipline, including milestone tracking, RAID management, action tracking, and status reporting.Mandatory: Experience coordinating cross-functional stakeholders across Product, Marketing, Operations, Technology, Risk, Compliance, Analytics, and external partners.Mandatory: Advanced Microsoft Excel and PowerPoint; Power BI or dashboarding experience preferred.Mandatory: Strong analytical, communication, documentation, follow-up, and meeting facilitation skills.Mandatory: Fluent English written and spokenMandatory: Immediate availability or ≤30-day notice period.4–6 years of experience in Program Management, PMO, Product Operations, Product Coordination, or Project Coordination.Experience in payments, cards, banking, fintech, e-commerce, or financial services.Knowledge of product lifecycle management, product launch, go-to-market, UAT, and post-launch monitoring processes.Understanding of card acquisition, activation, customer lifecycle, portfolio performance, and spend growth drivers.Experience managing cross-functional stakeholders, banking partners, third-party vendors, and delivery teams; familiarity with Jira, Asana, Smartsheet, Monday.com, or similar tools is preferred. Mandatory SkillsCo-branded cards, payments product knowledge, and product lifecycle management.Project and program management, including milestone governance, RAID tracking, and delivery follow-up.Business requirements gathering, documentation, change request tracking, and process mapping.Stakeholder management, meeting facilitation, executive communication, and issue escalation.Portfolio performance analysis, dashboard reporting, Excel, PowerPoint, and data-driven problem solving.Relevant: The Product & Program Coordinator will support co-branded card and payments initiatives across product roadmap tracking, requirements documentation, launch readiness, governance, stakeholder coordination, and portfolio performance monitoring. The role works with Product, Marketing, Operations, Analytics, Customer Experience, Risk, Compliance, Technology, Banking Partners, and external stakeholders to ensure disciplined execution and continuous product optimization.What we offer:Competitive Salary and BenefitsOpportunity to be part of a fast-paced and growing startup. Grow your career with the company.Ownership – You will own your initiative and be given specific responsibilities.Continuous coaching & mentoring – You will have the opportunity to interact and work closely with other senior data scientists and AI experts across the globe.Dynamic and respectful work environment – we truly value you.