Product Analytics Specialist

Location: Pearl Plaza, Ho Chi Minh City  Employment Type: Full-time  About usTrueProfit is a profit analytics platform from FireGroup that helps Shopify merchants understand and optimize their business performance. We are looking for a highly autonomous Product Analyst who is passionate about building scalable data models, defining meaningful product metrics, and turning insights into product improvements.This is not a dashboard-only role. You will work closely with Product Managers and Engineers to solve real user problems, improve core product capabilities, and drive sustainable business growth.What You'll DoAnalyze user behavior to identify key product drivers, feature adoption patterns, churn risks, and expansion opportunities.Partner with Product Managers and Engineers to design and refine e-commerce and financial data models, including Net Profit, marketing attribution, LTV, cohort analysis, and COGS accuracy.Translate data insights into user-facing product features, not just internal reports or dashboards.Build and maintain scalable data pipelines, clean datasets, product health metrics, and analytical dashboards.Formulate hypotheses, design A/B tests, and analyze funnels to improve activation, retention, and growth metrics.Communicate complex data findings clearly and recommend actionable next steps for Product, Engineering, and Growth teams.Take ownership from raw data exploration to measurable business outcomes.What You BringAdvanced SQL skills and proficiency in Python or R for data manipulation and analysis.Hands-on experience with BI tools such as Metabase, Looker, or Tableau.Experience working with cloud data platforms or databases such as BigQuery, Snowflake, or PostgreSQL.Strong analytical thinking, problem-solving skills, and a high sense of ownership.A builder mindset: proactive, curious about product behavior, and comfortable working in a fast-paced environment.Ability to turn complex data patterns into clear and actionable product decisions.Familiarity with e-commerce, SaaS metrics, or ad-tech analytics is a strong advantage, including MRR, churn, LTV, CAC, ROAS, and attribution.Why Join UsMake a direct impact on a product used by thousands of global e-commerce merchants.Work in a high-autonomy environment where you can identify problems, propose solutions, and help bring them to life.Collaborate with a product-focused team that uses AI to accelerate research, discovery, and decision-making.Grow through cross-functional collaboration, technical learning opportunities, and real product ownership.We Will OfferCompetitive salary based on skills and experience.13th-month salary and seniority bonus.16 annual leaves per year.Annual salary review.Premium healthcare and annual health check-ups.Training courses, technical seminars, and internal learning opportunities.Team-building, town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties and sports clubs.Laptop / PC, and monitor provided.