Product Delivery Manager - Cruise

Product Delivery Manager - Cruise | Hybrid, Essex | £34-37,000Gecko Travel Recruitment is working with a rapidly expanding cruise operator that is looking for a Product Delivery Manager to join its team.The RoleAs Product Delivery Manager, you will be responsible for delivering the full guest experience onboard the company's cruise ship(s). You will ensure that onboard experiences meet guest expectations and that the product offering remains consistent across the business.You will continually gather customer feedback through onboard engagement, CSQs, and analysis of the commercial impact and revenue streams associated with the products and services offered.You Will HaveA minimum of 3 years' experience working onboard a cruise shipGuest Relations or Management backgroundStrong organisational skillsThe ability to identify, manage, and resolve problemsA consistent, accountable, confident, assertive, and committed approachAdditional InformationSalary: £34,000-£37,000, depending on experienceAbility to commute to Essex two days per week20 days' annual leave, plus bank holidays and your birthday offA sociable team culture and exciting work tripsApply with your CV quoting GTR1907 or visit: www.geckotravelrecruitment.co.ukDue to the high number of applications we receive, we're unable to respond to everyone, if you don't hear from us within 7 days, thank you for applying and please keep an eye on our website for future opportunities.