Product Designer (Mid Level) - Shoreditch

Product Designer (Mid Level) - Shoreditch

Location: London (Shoreditch) – Hybrid (4 days onsite)Type: PermanentExperience: 4+ yearsAbout the CompanyAn exciting, growing consumer technology business operating within the subscription and e-commerce space.

The company combines digital technology with specialist expertise to deliver a highly personalised consumer product and customer experience. This is a well-funded, fast-moving environment with a very solid team and a strong focus on building products that genuinely improve the customer journey. The company offers a very good team environment and strong career progression, with designers having genuine ownership and visibility over the products they build. This is a strong opportunity for a mid-level Product Designer looking for greater ownership and career progression, while still working alongside experienced Product, Engineering, Data and Design professionals.What We Are Looking ForWe are looking for a Product Designer with 4+ years' experience who is comfortable taking ownership of digital experiences from initial research and concepts through to final delivery.Ideally, you will have:4+ years' experience in Product Design / UX/UI DesignExperience designing consumer-facing e-commerce, subscription or digital productsStrong Figma skills and experience working with design systemsA portfolio demonstrating end-to-end product design, not simply visual/UI workExperience improving onboarding, checkout, conversion and retention journeysStrong understanding of user research, prototyping and usability testingAbility to simplify complex information into intuitive customer experiencesExperience using data and customer insight to influence design decisionsA collaborative approach when working with Product, Engineering, Data and wider business teamsResponsibilitiesYou will own key areas of the customer journey, designing simple and engaging experiences across web and digital products. A major focus will be improving onboarding and checkout, alongside the wider subscription lifecycle including account changes, pauses, skips and customer retention journeys. You will regularly prototype and test new ideas with customers, using feedback and product data to continually improve the experience and identify friction points. Working closely with engineers and product stakeholders, you will take designs from early-stage concepts through to production rather than simply handing over finished screens.You will also contribute to the continued development of the company's Figma design system, helping create reusable components and consistent experiences across digital channels.Nice to HaveExperience with Amplitude or similar product analytics platformsPrevious exposure to a subscription-based or D2C/e-commerce businessExperience designing products where complex or technical information needs to be presented clearlyExperience contributing to or developing a design systemComfortable working within a fast-paced, scaling technology businessExperience supporting or mentoring more junior designers