Product Manager (B2B SaaS)

About the RoleSocial Champ is a bootstrapped SaaS trusted by marketers, agencies, and creators in 100+ countries. We're building an AI-first social media management platform that helps people plan, publish, engage, analyze, and collaborate across multiple social networks—all from one place.We're looking for a Product Manager who enjoys understanding customers, challenging assumptions, and building products that solve real problems.From AI-powered content workflows and publishing to analytics, engagement, collaboration, and integrations, you'll help build products that save marketers time, simplify their workflow, and help them spend more time growing their brands.You'll partner closely with Engineering, Design, Marketing, Customer Success, and Leadership to understand customer needs, shape product strategy, prioritize opportunities, and turn ideas into products customers genuinely enjoy using.This is an ownership role. You'll spend as much time discovering customer problems as you will working with Engineering and Design to solve them. We care less about shipping more features and more about building the right ones.💡 What You'll DoUnderstand our customersThe best product decisions start with listening.You'll regularly talk to customers, review support conversations, analyze product usage, and stay informed about industry trends to uncover the problems worth solving—not just collect feature requests.Build the right productsYou'll work closely with Engineering and Design to turn customer problems into thoughtful product solutions.From defining product requirements and prioritizing opportunities to making product trade-offs, you'll help shape roadmap decisions while balancing customer value, business goals, and technical considerations.Shape the Social Champ experienceYou'll drive improvements across the experiences customers rely on every day, including:Publishing & SchedulingAI-powered content and workflow automationAnalytics & ReportingSocial Inbox & EngagementTeam CollaborationIntegrations with social platforms and third-party toolsExperiment before you buildNot every idea deserves to be built.You'll validate ideas through research, prototypes, usability testing, and experimentation before investing in development, then use product data and customer feedback to continuously improve what we ship.Launch products that matterLaunching a feature isn't the finish line.You'll partner with Marketing and Customer Success to ensure every major release is easy to discover, easy to understand, and easy to adopt.Measure impactSuccess isn't measured by the number of features released.It's measured by customer adoption, engagement, retention, and the value our products create. You'll use data and customer insights to understand what's working and decide what we improve next.🧠 You'll Thrive in This Role If You..Enjoy talking to customers and understanding how they work.Like solving problems before jumping to solutions.Care about outcomes more than output.Are comfortable making thoughtful trade-offs.Stay curious and keep learning.What We're Looking For3–5 years of Product Management experience, preferably building B2B SaaS products.Experience taking products or features from discovery through launch and continuous improvement.Strong customer empathy with a habit of validating ideas before building them.Experience writing Product Requirement Documents (PRDs), user stories, and acceptance criteria.Strong analytical mindset with the ability to use customer insights and product data to make informed decisions.Experience collaborating closely with Engineering and Design teams in an Agile environment.Strong communication and stakeholder management skills.Bonus PointsExperience with social media management, creator tools, marketing technology, or productivity software.Familiarity with AI-powered products and workflow automation.Experience working with APIs and third-party integrations.Experience using Mixpanel, Amplitude, GA4, or similar product analytics tools.🏆 What Success Looks LikeWithin your first six months, we'd love to see you:Ship meaningful improvements across publishing, AI, analytics, engagement, collaboration, and integrations.Talk to customers regularly and use those insights to shape product decisions.Improve adoption and engagement of newly launched features.Build a repeatable product discovery process driven by customer conversations, product insights, and experimentation.Become a trusted product partner across Engineering, Design, Marketing, and Customer Success, helping teams stay aligned around the problems we're solving.🌟 Why Join Social Champ?At Social Champ, we're building AI-powered tools that help marketers spend less time managing social media and more time growing their brands.Great ideas can come from anyone. We believe the best products are built by staying close to customers, questioning assumptions, experimenting thoughtfully, and continuously improving. The work you do here will directly shape the experience of thousands of businesses, agencies, and creators around the world.If you're excited about solving meaningful customer problems and building products people genuinely love to use, we'd love to hear from you.📩 How to ApplyIf building products that simplify social media management sounds like your kind of challenge, we'd love to hear from you.Send your resume to: careers@socialchamp.io & nasra@socialchamp.comSubject: Product Manager — [Your Name]Role DetailsLocation: For our Karachi office: Gulshan-e-Iqbal, Block 3, KarachiWork Arrangement: On-siteWork Schedule: Flexible (with core collaboration hours typically between 11:00 AM and 8:00 PM)