Product Manager

Working for a fast-growing B2C fintech business, the Product Manager / Senior Product Manager / Founding Product Manager will take ownership of the product strategy, roadmap and delivery across a digital cross-border money transfer platform.This is a key product role, reporting directly to the founders, created as the business makes its first dedicated product hire and continues to scale.The Product Manager / Senior Product Manager / Founding Product Manager will lead the evolution of both the existing mobile and web platform and new product capabilities, ensuring the roadmap is commercially focused, customer-led and aligned to the wider company strategy.The role will work closely with engineering, compliance, operations, marketing, treasury and customer support teams to deliver high-impact digital products in a regulated B2C fintech environment.The role can be based in London or Birmingham, with a hybrid working pattern of 2–3 days per week in the office.The role offers a £60,000–£80,000 base salary, with flexibility for exceptional candidates, alongside a bonus, performance-linked equity and wider benefits package.The Product Manager / Senior Product Manager / Founding Product Manager will:Own the product strategy, vision and roadmap across the core digital money transfer platformTake ownership of the end-to-end customer journey across registration, KYC, payments, transfers and customer supportTranslate market, customer and business insight into a clear product direction aligned to company strategyIdentify friction across the customer journey and improve conversion, usability and overall customer experienceGather business requirements and translate them into clear product specificationsLead the end-to-end product lifecycle across discovery, definition, development, launch and iterationManage and prioritise the product backlog using Agile methodologiesLead new feature delivery and third-party integrations across payment providers, APIs and external partnersImprove customer communications across the product, including notifications, error messaging and in-app guidanceWork closely with Engineering to ensure product priorities are translated effectively into deliveryPartner with Compliance to ensure product development aligns with FCA, AML/CFT and wider regulatory requirementsWork closely with Operations, Marketing, Treasury and Customer Support to ensure product decisions support wider business objectivesUse customer insight, product analytics and market trends to inform roadmap decisions and product prioritiesIdentify opportunities for AI and emerging technology to improve customer experience and operational efficiencyHelp establish the product processes, ways of working and product culture required as the company continues to scaleSupport expansion into new markets and payment corridors by ensuring the platform and customer journey can scale effectivelyCandidates for the Product Manager / Senior Product Manager / Founding Product Manager role must have:Product management experience gained within a payments provider or payments-led fintechStrong B2C product management experienceExperience owning product strategy, roadmap and delivery across digital productsExperience delivering and improving mobile and web productsStrong understanding of digital payments, payment journeys and payment APIsExperience working closely with engineering teams to translate business requirements into delivered productsStrong customer journey and UX experience, with a track record of identifying and removing frictionExperience managing product backlogs and delivering features within Agile environmentsStrong stakeholder management skills across technical and non-technical teamsThe ability to operate hands-on in a small, scaling business with significant ownership and ambiguityExperience within remittance, cross-border payments, digital banking or mobile wallets would be highly advantageousExperience working within a regulated financial services environment would be highly advantageousThe opportunity:This is a rare opportunity to become the first dedicated product hire within a growing fintech business with significant ownership, visibility and influence.The role offers the chance to shape the product strategy for a scaling B2C business, work directly with the founders, and lead the evolution of a digital cross-border money transfer platform.