Product Manager – Government Digital Platforms (Abu Dhabi)

Product Lead – Government Digital ProductsA technology organisation delivering digital platforms for government entities in Abu Dhabi is hiring a Product Lead to own a portfolio of live government products end to end, from roadmap through delivery, adoption and ongoing service quality.This is a hands on ownership role. You'll be the direct point of contact for government clients on your product portfolio, responsible for keeping delivery, reliability and satisfaction on track, and for carving a path toward a shared platform that lets the business expand into new government markets faster.What you'll ownProduct Strategy & RoadmapOwn the strategy and roadmap for your assigned government products, working within the wider product direction set above youTurn government priorities, policy requirements and user needs into a clear, deliverable plan, and take ownership of that plan rather than pushing constraints back upstreamSet goals and success measures for your products covering adoption, client satisfaction, uptime and delivery qualityLook for ways similar products can converge onto shared platform foundations, so new government clients can be brought on faster and with less rebuildingGovernment Relationships & Client SatisfactionAct as the main product contact for your government clients, keeping alignment on scope, priorities and outcomes, and building a genuine two way feedback loop with the people actually using your productsTrack client satisfaction and service performance, including uptime and incident trends, and own the fix when either falls shortRun discovery sessions and requirements workshops directly with government stakeholders, and document decisions and trade offs clearlyRepresent your products in governance forums and steering committees with clear, evidence based reportingDelivery & LifecycleOwn your products end to end, discovery, requirements, delivery, launch, adoption and ongoing improvement, holding your team and any delivery partners to a high standardPrioritise the backlog based on government priority, customer value, technical dependencies and risk, and make the trade off calls yourself rather than escalating every decisionTrack delivery against roadmap and service commitments, and act quickly the moment performance slipsAI & ModernisationFind and deliver practical AI and automation opportunities within your products, working within the evaluation and safeguard frameworks set by the wider product functionPush what AI can responsibly do in a government context, balancing innovation against privacy, security and regulatory realityContribute to the next generation of platforms that connect into and build on existing government systemsCross Functional Leadership & RiskLead delivery across Technology, UX, Operations, Finance and third party partners, keeping everyone aligned on outcomesSpot and manage product level risks, delivery, adoption, integration, security, privacy and third party dependenciesCommunicate progress, satisfaction, risk and trade offs clearly to leadership and to senior stakeholders on both sidesWhat we're looking for10+ years in product management, digital product development, digital transformation or similarGenuine experience managing government projects, government digital services, or large scale public sector technology initiativesA track record of owning complex digital products from strategy and requirements through to delivery, launch and real valueStrong product fundamentals, strategy, roadmapping, prioritisation, lifecycle management, outcome measurementComfortable operating inside structured government approval and governance environments, not frustrated by themA track record of driving client satisfaction, service quality and platform reliability, uptime, SLAs, incident management, closed loop feedbackAble to turn complex government, business and user requirements into clear functional and technical product requirementsSolid understanding of enterprise platforms, APIs, system integrations, Agile/Scrum delivery and tools like JIRASound understanding of AI enabled products and automation, with real awareness of privacy, security and responsible useExcellent written and verbal communication, and good judgement when things are ambiguousBachelor's degree in engineering, computer science, business, economics, information systems, marketing or similar. Master's, MBA or a recognised product/agile/project certification is a plusBased in Abu Dhabi. All enquiries treated in confidence, message me directly to find out more.