Product Manager (RMS)

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain a competitive advantage as we grow, we are currently looking for a new "Product Manager"Job purpose:Responsible for the strategy and roadmap of Geidea's restaurant management system (RMS). the ideal candidate acts as the voice of the market and customers and secures the results of the progress of product development process. Monitors and leads the product during the whole product-life cycle.

Responsibilities

1. Understanding the Market and Customers:Conducting market analysis, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local restaurant management systesm software providers2. Defining the Product Vision and Strategy:Define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.3. Bug and Issue Management:Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.4. Planning and Prioritization:Defining high-level product features and requirements.Prioritizing features based on customer value, business objectives, and technical feasibility.Creating product roadmaps and high-level timelines for development and launch.5. Monitoring the Product Development Process:Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support.Providing guidance and clarification if necessary.Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.6. Product Launch and Iteration:Coordinating all aspects of the product launch.Working with marketing to develop effective marketing campaigns and go-to-market strategies.Monitoring product performance.Drive Product out-phasing.7. Stakeholder Management:Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.

Qualifications

5-7 years of relevant experience in Product Management 5-7 years of relevant experience in restaurant management system (RMS) Software and a passion for the industryHigh knowledge of the POS Software market and ecosystem including the main playersExcellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical EnglishClient focused with a history of working with customers to understand and delight the customer in delivering an exceptional productFintech/payments experience a plusDeep technical knowledge of the product portfolioProgramming / development background a plusFamiliar with retail and/or Hospitality and/or Food sectors and their POS software journeysFamiliar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration typeExperience in Agile software development and tools (Jira, Confluence)Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than before.Collaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.