Product Owner

Job role - Product Owner – Retail ( Manager / Senior manager -depending on the exp )Job Location – Dubai - Jafza OneJob Responsibilities Within Retail, there is a focus on how we improve our Store Technology & Colleague Experience. As Retail Product Owner, you will own the technology that our 17,000 store colleagues rely on every day. Your mission is to simplify, consolidate and modernise the colleague-facing technology estate, reducing friction, eliminating unnecessary complexity and ensuring every colleague has what they need, on as few devices as possible, to do their job.Own the infrastructure and connectivity agenda: Identify, prioritise and resolve Wi-Fi, hardware and device reliability issues that disrupt store operations. Work closely with infrastructure teams to ensure the physical technology estate is stable, sufficient and fit for purpose across all store formats and geographies.Rationalise the device estate: Lead the simplification of colleague devices across stores. Too many devices creates confusion and reduces productivity. You will define the right device strategy and drive consolidation across our Brands.Consolidate the colleague application landscape: Our colleagues currently log into multiple vendor applications and dashboards to do their jobs. You will own the roadmap to unify this experience and reduce the number of portals, rationalising vendor touchpoints and working towards a single, seamless colleague application.Lead the full front-end overhaul of our colleague app: We are migrating from Xamarin to React Native and will take the opportunity to go back to basics and redesign the frontend experience from the ground up for our colleagues. This will transform how they work within our stores.Modernize inventory management and support the replacement of SIM: SIM is now a legacy application. You will define and deliver a modernised approach to inventory management that reflects current operational needs, integrates cleanly with the broader technology estate and reduces the manual effort currently required from store teams.Serve as the Subject Matter Expert: Be the go-to authority on colleague-facing store technology; providing clear guidance to stakeholders, informing architecture decisions and shaping the product roadmap with deep operational and technical insight.Lead cross-functional collaboration: Work hands-on with salesfloor colleagues, infrastructure teams, business units, product managers, data teams, engineering, QA and solution architects; translating operational reality into well-defined product requirements and delivering outcomes at pace.Knowledge, Skills & ExperienceJob ExperienceWe're looking for a retail technology professional who combines deep operational knowledge with genuine technical curiosity. You will understand what colleagues need to do their jobs well, and have the drive and capability to build it, cutting through complexity to deliver simple, effective solutions at pace.-10+ years of retail experience across stores and central office: You will have a thorough understanding of retail operations from both a salesfloor and colleague perspective. This grounded insight is essential to building technology that truly works in practice. You will have delivered true Retail Transformation in previous roles and will be expected to deliver value quickly due to experience.Experience leading infrastructure and connectivity improvements: You understand the relationship between reliable Wi-Fi, hardware estates and colleague productivity and have experience identifying and resolving physical technology constraints in a store environment.Proven track record delivering technology consolidation and simplification: Experience rationalising application landscapes, reducing vendor complexity or consolidating colleague-facing tools, with measurable improvement in adoption and productivity.Experience owning mobile or colleague-facing application products: You have shipped meaningful improvements to colleague apps, ideally in a React Native or equivalent modern framework. You will have a strong instinct for clean, simple UX which is backed up by a portfolio of your previously delivered work. You will be confident working with Designers to achieve thisExceptional communication skills; both verbal and written: You will be expected to engage confidently with CEOs, CDOs and C-suite stakeholders, articulating product vision and progress with clarity, conviction and commercial acumen.Strong organizational and delivery skills: You are not just an ideas person and you own delivery end-to-end. You must have proven experience of shipping product at pace, managing competing priorities and holding teams accountable to outcomes. You will be measured on shipping impactful features, fast.AI-forward mindset and practical skills: Comfortable building prototypes, creating and deploying agents to automate your own workflows, and using tools such as VS Code and AI coding assistants to build and iterate on products independently.Strong data literacy: Confident working with data across multiple platforms: Power BI, vendor dashboards, raw data sources and APIs. You understand data structures, can identify gaps in data access and know how to improve data storage and governance.Collaborative leadership style: Experienced in leading without authority, working closely with salesfloor colleagues, infrastructure teams, business units, engineering, QA and architects to align on shared goals and deliver together.