Product Specialist

1 - Job PurposeDrive sustainable sales growth and clinical adoption of the assigned wound care portfolio within designated accounts by combining consultative selling, product expertise, customer education, account execution, and accurate market intelligence.Act as the primary clinical-commercial contact for healthcare professionals, ensuring safe, compliant, and value-based use of the company’s solutions.2 - Job SpecificationRequired Educational Level:Bachelor’s degree in Pharmacy, Nursing, Biomedical Sciences, Life Sciences, Biomedical Engineering, or a related healthcare field.Required Experience:2-3 years of successful sales or clinical-commercial experience in medical devices, wound care, consumables, or a related healthcare sector.Fresh graduates with strong clinical exposure may be considered for entry-level roles where a structured development program is available.Required Abilities, Skills and Knowledge:Sound understanding of wound assessment, wound bed preparation, infection prevention, exudate management, pressure injury prevention, and appropriate dressing selection.Consultative selling, objection handling, negotiation, territory planning, and closing skills.Ability to conduct product demonstrations, clinical education, in-service training, and follow-up evaluations.Knowledge of hospital decision-making, procurement pathways, tenders, and key stakeholders including clinicians, infection control, supply chain, and procurement.Ability to interpret sales data, maintain CRM discipline, forecast accurately, and prioritize opportunities.High integrity, teamwork, customer focus, accountability, learning agility, and professional presentation.Proficiency in Microsoft Office and CRM systems; willingness to travel within the assigned territory.Required Languages:English - professional working proficiency.Arabic - strongly preferred for customer-facing effectiveness in Saudi Arabia.3 - Communication ChannelsInternal Communication:Area Sales Manager, National Sales Manager, Wound Care Business Unit Director, Marketing, Clinical / Medical Education, Supply Chain, Customer Service, Finance, Regulatory, Quality, and Tender teams.External Communication:Physicians, nurses, wound care teams, infection prevention teams, pharmacists, procurement and supply chain teams, hospital leadership, distributors, and other relevant stakeholders.4 - Duties and ResponsibilitiesAchieve assigned sales, growth, focus-product, new-account, and activity targets in line with the approved territory plan.Build and maintain an account map identifying clinical users, decision makers, influencers, procurement stakeholders, current usage, competition, and growth opportunities.Execute a disciplined call plan and conduct high-quality customer visits, product presentations, demonstrations, evaluations, conversions, and post-conversion follow-up.Provide accurate product and clinical information within approved claims and immediately escalate adverse events, product complaints, or compliance concerns according to company procedures.Develop clinical champions and long-term customer relationships through education, responsiveness, and measurable value delivery.Support tenders, quotations, product listings, trials, samples, and required documentation in coordination with internal stakeholders.Monitor competitor activities, pricing, contracts, customer feedback, and market trends; submit timely and actionable market intelligence.Maintain accurate CRM records, opportunity stages, monthly forecasts, visit reports, and account action plans.Coordinate with supply chain and customer service to support product availability, delivery, and issue resolution while avoiding unauthorized commitments.Participate in conferences, workshops, launches, and educational events and complete all required training and certification.Manage samples, demonstration stock, company assets, and expenses responsibly and in compliance with policy.Collaborate across territories and functions, share best practices, and contribute positively to team objectives.