Product Specialist

Company Description DÜRR DENTAL Thailand is a subsidiary of the German medical technology company DÜRR DENTAL, bringing a strong heritage of innovation and quality to the Thai dental services market. The company focuses on delivering advanced dental technology solutions tailored to the needs of dental professionals in Thailand. As part of a global organization, team members benefit from international expertise, professional standards, and structured support. DÜRR DENTAL Thailand emphasizes reliability, service excellence, and long-term partnerships with clinics and dental practitioners. The organization offers opportunities to grow within a specialized, technology-driven healthcare environment.Role Description The Product Specialist is a full-time, on-site role based in the Bangkok Metropolitan Area. This role is responsible for providing in-depth product knowledge, demonstrating dental equipment and solutions, and supporting customers with technical and application-related questions. The Product Specialist collaborates with the sales team to prepare proposals, conduct product training for clients and internal staff, and assist in product launch activities. Daily tasks include analyzing customer needs, preparing product presentations, handling follow-up inquiries, and maintaining detailed records of customer interactions. The role also involves coordinating with technical and service teams to ensure a high level of customer satisfaction and product performance in the field.What you will own The opportunity to raise the bar of Thai dental services.The market with high growth potential.QualificationsStrong product specialist skills, including in-depth understanding of dental or medical technology products and the ability to translate technical features into customer benefits.Analytical skills to assess customer requirements, interpret product performance data, and support decision-making with clear, fact-based insights.Effective communication and customer service skills to explain complex information clearly, build trust with clients, and provide responsive, solution-oriented support.Sales-related skills to support sales activities, deliver persuasive product presentations, and contribute to achieving revenue and growth targets.Bachelor’s degree in a relevant field such as dental technology, biomedical engineering, science, business, or a related discipline.Experience in dental, medical device, or healthcare technology is an advantage.Ability to work on-site, visit customer locations as needed, and collaborate with cross-functional teams.Proficiency with standard office software and basic presentation tools.Strong organizational skills, attention to detail, and a proactive approach to problem-solving.Can travel abroad and domesticFluent in English, Thai