Production Manager

TITLE: Production Manager POSITION TYPE: Full time / Exempt COMPANY: Sharks Sports and Entertainment, LLC LOCATION: San Jose, CA REPORTS TO: Director, Technical Services Pay Rate: The pay range for this role is $76,800- $90,000 per year. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.Position Overview Under the general guidance of the Director, Technical Services, the Production Manager maintains and develops plans for upgrades and maintenance of Technical Services equipment. Research and implement new and emerging technologies while continuing to creatively exploit current installs maximizing the use of current equipment. Troubleshoots and supports the needs of events and concerts as well as game day operations. Installs and repairs Broadcast and AV systems as needed. Manages equipment inventory, storage, and repairs. Supports Senior Production Manager by providing work direction and training to technical services staff. Develops and maintains department scheduling with fellow managers.Essential Duties and Responsibilities Training With Senior Production Manager Document, implement, and maintain standard SOPs for all control room positions.Lead IATSE in training and operation of Sharks Sports and Entertainment owned broadcast and AV equipmentManagement Support Senior Production Manager in full‐time and part-time employee scheduling, and ensure employee growth to independently supervise TCU games and control room activated events, also, backup Sharks games independently if needed.Document, implement, and maintain arena maintenance checklists for hockey and non- hockey events.Manage Sharks Sports and Entertainment technical service equipment maintenance and repairs.Review technical services inventory and keep documentation up to date.Oversee check‐in/Check‐out process.Catalog, manage and track asset warranties and hardware asset lifespan.Govern technical services physical storage areas.As assigned by the Director, lead technical services projects from start to finish which could include repair, replace, or upgrade Sharks Sports and Entertainment infrastructure.Work within the designated project budget and timeline.Manage support contracts for Technical Services equipment.Infrastructure Design and Management Maintain catalog of all field and truck panels with I/O details, photos, and status -Supervise all patch bay cabling mitigating unnecessary cabling left behind from events.Propose infrastructure changes and annual capital expense requests to Director, Technical Services and assist with implementation of approved projects as needed.Lead capital expense projects as assigned. In coordination with Director, manage and document all annual maintenance agreements for Sharks Sports and Entertainment Technical Service infrastructure.In coordination with Director, captain legacy infrastructure systems with vendors.Assist Director in development of venue technical specifications document outlining all infrastructure‐based services to make available to broadcast partners, other departments, and internal reference.Game Day Operations Monitor and maintain Sharks Sports and Entertainment broadcast, and A/V systems.Support control room staff on all technical matters.Support local broadcast, supervise patching house feeds to truck and program feeds from the truck.Supervise Lead Technician in daily tasks, including confirming all radio & TV feeds, ensuring ADA/listening channels and closed captioning are fully functioning, and deploying Daktronics game clock hardware and additional infrastructure to penalty boxConcerts and Events Assist technical needs for events, IE use of fascia, center hung, audio etc.Engineer, deploy and support A/V setups for events.In coordination with Director, support walkthroughs requested from other departments providing technical insight to effectively manage expectations.Minimum Qualifications Qualifications:Minimum 8+ years technical experience and control room experience required.Bachelor's degree required or equivalent combination of education and/or experience.Experience with Broadcast and A/V systems and manufacturers such as: Grass Valley, Ross, EVS, Daktronics, QSC and additional control room systems.Proficiency in on‐line team‐based project management ecosystems.Must be willing to work event‐based hours that include nights, weekends, and holidays as necessary.PhysicaRequirementsSuccessful candidate must be able to perform the following with or without accommodations:Ability to sit, stand, move quickly between workstations, and utilize a computer for extended periods of time.Ability to communicate effectively via phone, email, and in-person meetings.Ability to climb ladders, bend at the waist, reach overhead and lift up to 50 lbs. with or without accommodation.Ability to physically navigate stairs and significantly elevated catwalks and platforms at heights at SSE facilities.May require travel to other company locations, and/or conferences and events within the Bay Area or in- or out-of-state locations.What We OfferCompetitive compensation (base salary and variable incentive plan)Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)Pretax Transportation Benefit401K (pre-tax and Roth options)Generous Paid Time Off PolicyMinimum of 10 Paid Holidays and Wellness Days per yearComplimentary or discounted sports and concert ticketsOther League & partner discountsCentral office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parkingAn inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industryPotential for flexible scheduling and telework opportunitiesAccess to on-site EV charging stations on non-event daysThis position is not eligible for U.S. work authorization sponsorship.Summary:Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We’re proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what’s next can be better than what came before.We believe that too.Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment.We challenge assumptions, rethink what’s possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other.We have ambitious goals for where SSE is headed. Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to:WORK AS A TEAMRally behind decisions, collaborate across functions, and celebrate each other.RAISE YOUR GAMEOwn your impact and become better every day by challenging the status quo.CONNECT WITH CANDORBuild genuine connections through empathy, transparency, and authenticity.The next chapter of Sharks Sports & Entertainment is being written right now. We’re looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what’s expected, and help build what comes next.Welcome to Team Teal. Welcome to what’s next.#TurnItAllTealEveryone Belongs on Team TealWe know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what’s possible.We also know talent goes beyond a checklist. If you’re excited about this role but your experience doesn’t align perfectly with every qualification listed, we encourage you to apply.We’re committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process.Equal Opportunity EmployerSharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.Notice to Recruiters and AgenciesSSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agen