Production Printer service engineer
Printone · Dubai, United Arab Emirates
قدّم وتابع مع أبلاي إيدجAbout the RolePrintone is looking for a skilled Production Printer Technician to install, maintain, troubleshoot, and repair a wide range of printers and multifunction devices. The ideal candidate should have strong technical knowledge of printer hardware, diagnostics, and preventive maintenance, with experience working on leading printer brands. Experience with production printers will be an added advantage.Key ResponsibilitiesDiagnose, troubleshoot, and repair printer hardware and related equipment.Perform preventive maintenance and routine servicing of printers.Install, configure, and test printers at customer locations.Identify and resolve technical issues efficiently to minimize downtime.Maintain service records and prepare technical reports when required.Coordinate with customers and internal teams regarding service requirements.Replace faulty parts and ensure equipment operates according to manufacturer standards.Follow company safety procedures and service quality standards.Provide basic user guidance and operational support to customers.RequirementsMinimum 4 years of experience in printer maintenance and repair.Good knowledge of printer diagnostics, servicing, and troubleshooting.UAE experience is preferred but not mandatoryExperience or working knowledge of the following brands: Canon, Epson, HP, Konica Minolta, XeroxGood knowledge of printer diagnostics, servicing, and troubleshootingExperience with production printers is preferred.Ability to read technical manuals and perform fault diagnosis.Good communication and customer service skills.UAE driving license is an advantagePreferred QualificationsTechnical diploma or certification in Electronics, IT, Mechanical, or a related field.Experience handling production printing equipment and high-volume printing environments.Familiarity with network-connected printers and multifunction devices.