Production Support Engineer

Project Description:DXC Luxoft has one of the world's leading Murex practices.We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.

Responsibilities

To track and be responsible for providing optimum service levels for day-to-day production support.Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.To collaborate with third party vendor/other support teams to provide a seamless support model for the business.Experience working in Elastic Search for logging, monitor systems & services.Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.Mandatory Skills Description:0 to 2 years of experience in SQL, Unix Shell scripting, LinuxProviding production support on the issues related to EOD failure, report failure, VAR EOD failuresAble to debug issues in SQL, shell scriptsAble to write Linux/Unix shell scripts, SQLProblem-solving skills to solve day-to-day BAU issuesNice-to-Have Skills Description:Knowledge of Murex application supporting VAR moduleMurex UAT environments setup and troubleshoot issuesDemonstrate ownership and responsibility in all assignmentsExcellent communication skills